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  1. Citizen

    1. Create Emptying of septic tank / pit application

    2. View status of application

    3. Make payment for an application

    4. Rate the service

  2. Employee

    1. Create Emptying of septic tank / pit application

    2. Update application

    3. Make payment for an application

    4. Assign/Re-assign DSO for an application

    5. Complete request on behalf of DSO

  3. Desludging operator

    1. Assign vehicle to a request

    2. Decline a request

    3. Complete request

  4. FSTP Operator

    1. Update vehicle log

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