Page Comparison

Overview

The objective of this service is to provide a service that enables users to file complaints and get them resolved. PGR facilitates live tracking of status of the complaint, provides features to upload images, post comments, workflow for complaint resolution and more. The system has a citizen interface and an employee interface.

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• Easy tracking and resolution of complaints. /rainmaker-pgr/v1

Steps to Integration

1. Customer can raise a complaint using the /rainmaker-pgr/v1/requests/_create

2. Organisation or System can search the complaint using /rainmaker-pgr/v1/requests/_searchendpoint

3. Once the complaint is raised the organisation or system can call /rainmaker-pgr/v1/requests/_update endpoint to move the application further in workflow until it get resolved

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