Introduction

Routing of the grievance is defined as assigning the grievance to the last mile employee from a ULB who has been designated with the responsibility to address it within the stipulated time frame. Assigning a grievance to the last mile employee would be based on grievance type, department, and the lowest boundary of the ULB.

Data Table

Not applicable as this feature as of now not available.

Procedure

Not applicable as this feature as of now not available.

Checklist

Not applicable as this feature as of now not available.

Attachments

Not applicable as this feature as of now not available.