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Introduction

The Service Subcategories can be defined as the second level of services like Revenue & Grant related services which provide the description of the relative miscellaneous services existing at the ULB level.

Once the Service Categories are defined, the next task is to define :

  • “Service Subcategories”.

  • Map “Service Categories” & “Service Subcategories”

Data Table

Sr.No

*Service Category

*Service Subcategory (English)

*Service Subcategory (Local Language)

*Service Subcategory Code

1

2

Procedure

Data Definition

Sr

...

No

Column Name

Data Type

Data Size

Is Mandatory?

Definition/ Description

1

Service Category

...

The type of category which is to be mapped with the relevant service subcategory.

2

Service Subcategory (English)

...

Nomenclature of “Service Sub-category” in English.

3

Service Subcategory (Local Language)

...

Nomenclature of “Service Sub-category” in Local Language.

4

Service Subcategory Code

...

Unique Identifier for “Service SubCategory”.

Steps to Fill Data

  • Identify the “Service Subcategories” that exists at a ULB level.

  • Collect the above information and feed it below the “Service Subcategory ” column accordingly. The Description of Service Subcategory must be provided as per the language specified in the respective column.

  • Once filled, input the relevant “Service Category” against the above fields so as to provide the mapping between service categories & subcategories. Input language for the service category must be English only.

Validations

  • All the fields with * sign are mandatory to be filled in. Without this information, the system configurations cannot be executed.

  • A “single entry” should be made against the respective column. In Case of multiple entries, continuation must be followed.

  • The “Service Category” must be picked up from the pre-defined service category list and must be provided in English only.

  • The “Service Subcategory” must be provided in required language as mentioned against the respective column.

  • The “Service Subcategory Code” must be provided against the respective column.

  • In this particular tab, the “Service Category” must only be provided in English only.

Attachments

  • Refer to “Service Sub-Category Tab” in the uploaded template.

  • For sample data reference, refer to the uploaded “sample date” file.

View file
nameSample Data - MCS - Service Category and Service Subcategories.xlsx

...

  1. Download the data template attached to this page.

  2. Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.

  3. Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.

  4. Identify all different types of grievances on the basis of ULB’s functions.

  5. Start filling the data starting from serial no. and complete a record at once. repeat this exercise till the entire data is filled into a template.

  6. Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.

Checklist

The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.

Common Checklist

This checklist covers all the activities which are common across the entities.

To see common checklist refer to the page Checklistconsisting of all the activities which are to be followed to ensure completeness and quality of data.

Entity Specific Checklist

This checklist covers the activities which are specific to the entity.

Attachments

Configuration data template - Service Subcategory

Sample configuration data - Service Subcategory