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Introduction

Penalty is levied from the consumer if the consumer fails to make the payment for the bill raised before a specified due date. The consumer has to make the full payment before due date to avoid penalty charges. The number of days after which the penalty is applicable should be configurable at the ULB level.

The penalty can be

  1. Fixed amount

  2. Percentage: When it is a percentage, it can be levied on

    1. Entire bill amount

    2. Balance pending when partial payments have been made

Data Table

Sr. No.

*Penalty based on (Bill amount/Balance pending)

*Grace period (days)

*Penalty flat amount (Rs)

*Penalty (%)

 1

Balance Pending

15

40

10

Note: Data given in the above table is a sample data.

Procedure

Data Definition

Sr. No.

Column Name

Data Type

Data Size

Mandatory

Description

1

Grace period

Integer

2

Yes

After the bill is generated, certain days are provided to the citizen for making the payment

2

Penalty flat amount

Decimal

(3,2)

MandatoryYes

If penalty is not levied on percentage basis, it is generally a flat fee which is penalty charges amount

3

Penalty based on

Text

64

Yes

Penalty can be a certain percentage of the bill amount or balance pending, if partial payments are made against the bill

4

Penalty (%)

Decimal

(3,2)

MandatoryYes

Penalty is calculated as a percentage amount based on either Bill amount or Balance pending

How to fill data

  1. Download the data template attached to this page.

  2. Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.

  3. In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.

  4. Get information about the type of penalty calculation logic that is followed

  5. Get information about the grace period

  6. Get information about flat fee(if applicable), penalty percentage, and what is penalty based on

  7. Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.

Checklist

The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.

Common Checklist

This checklist covers all the activities which are common across the entities.

Sr. No.

Checklist Parameter

Example

1

Make sure that each and every point in this reference list has been taken care of.

Checklist

Entity Specific Checklist

Entry Specific Checklist is not required separately.

Attachments

  1. Configuration data template - Penalty rates

View file
nameConfiguration data template - Penalty rates.xlsx

2. Sample configuration data - Penalty rates

View file
nameSample configuration data - Penalty rates.xlsx