Citizen Role:
TBD - Provide possible list of actions and share screen shots for each
Example:List of features available in the W&S service for Citizen role.
a)Search Bills & Pay:
Citizen, by using different search criteria to find the particular connection and also he/she can able to pay the water and sewerage bill for the particular consumer number.
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connection.
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My Connections & Connection Details:
All the consumer numbers are clickable in connections list. citizen can see the all connection details and also able to download.
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b) Create new application
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citizen can able to create new application on click of “Apply for new connection”
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In this page citizen can able need to fill the all relevant details for creating the application this is the first page of application, second page is documents upload, Third page is the summary page which includes all the provided details.
c) View Application & Connection Details
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In My Applications, Citizen can see the list of applications he/she have. For every application Citizen can see the above fields. on click of ViewDetails button citizen can see the workflow page,There Citizen can perform the actions like(Edit and Resubmit )the application.
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Citizen can also Pay the Due amount by using VIEW DETAILS link based on status (Pending for payment).
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e).
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Past payments
Citizen can see his past payment records like which month he paid how much money and basic details are shown in this.
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