Introduction

The Service Subcategories can be defined as the second level of services like Revenue & Grant related services which provide the description of the relative miscellaneous services Subcategory refers to the secondary level of services. For instance, Sanitation Tax service describes the specific tax collection service existing at the ULB level.

Once the Service Categories are defined, the next task is to define :

Before creating the Service Subcategory make sure you have created the Service Category list. Map the Service Subcategory to the corresponding Service Category.

Data Table

Note: Data given in the table is a sample data.

Procedure

Data Definition

Steps to Fill Data

1. Download the data template attached to this page.

2. Have it open and go through all the headers and understand the meaning of them by referring 'Data Definition' section.

3. Make sure all the headers, its data type, field size and its definition/ description is understood properly. In case of any doubt, please reach out to the person who has shared this document with you to discuss the same and clear out the doubts.

4. Identify all different types of grievances service subcategory on the basis of ULB’s functions.

5. Start filling the data starting from serial no. and complete a record at once. repeat this exercise till until the entire data is filled into a template.

6. Verify the data once again by going through the checklist and taking care of each and every point mentioned in the checklist.

Checklist

The checklist is a set of activities to be performed once the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.

Common Checklist

This checklist covers all the activities which are common across the entities.

Entity Specific Checklist

This checklist covers the activities which are specific to the entity.

Attachments