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ULB officials or employees receive the service requests and are responsible for routing these requests to specific DSOs.

‌Employees can -

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Create Desludging application

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Make payment

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Update application / Generate Demand

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Assign DSO to an application

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Re-assign DSO to an application

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Assign Vehicle

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Cancel the application

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Besides, they can also collect payment, and cancel/reject the application

Create Desludging Application

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