Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

    "actioncode": "",

    "tenantId": "pb"

  }

Sla Configuration:

...

...

Sla slots and background color of the SLA days remaining in Inbox page will be defined in mdms configuration as shown above.

For example: If maximum SLA is 30 then , it has 3 slots

  1. 30 - 30*(1/3) => 20 - 30 : will have green color defined

  2. 0 - 20 : will have ye cllow color defined

  3. <0 will have red color defined.

Colors are also configured in mdms