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  • Configuration for each state in chatbot, ex:-

    Code Block
    name : pgr.create.locality
description : "Locality"
nodeType : step
optional : false

type : text

validationRequired : true
typeOfValues : FixedSetValues
displayOptionsInExternalLink: true

message : chatbot.messages.pgrCreateLocality

values :
  class : org.egov.chat.xternal.valuefetch.LocalityValueFetcher
  params :
    tenantId : ~pgr.create.tenantId
    authToken : /user/authToken
    recipient: /extraInfo/recipient

matchAnswerThreshold: 70

errorMessage: chatbot.messages.pgrCreateLocalityError

  • Graph adjacency list configuration:- to define flow between chatbot states,ex:-

    Code Block
    root,pgr.create.tenantId,pgr.track.end
pgr.create.tenantId,pgr.create.locality
pgr.create.locality,pgr.create.landmark

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Flow Diagrams

  • High Level Diagram of chatbot interactions

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  • Flow Diagram of Chatbot-User conversation

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  • Flow Diagram of Chatbot notifications

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Deployment Details

  1. Add configs required for chatbot Service.

  2. Deploy the latest version of chatbot Service.

  3. Add Role-Action mapping for API’s.

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