Overview
Faecal sludge management (FSM) is a system that enables citizen to raise a request for septic tank cleaning with there ULB’s directly or reaching out to ULB counter. Citizen can track the application, make a payment for the charges and rate the service. This document contains the details about how to setup the fsm and describes the functionalities it provides.
Pre-requisites
Before you proceed with the configuration, make sure the following pre-requisites are met -
Java 8
Kafka server is up and running
egov-persister service is running and has fsm-persister config path added in it
PSQL server is running and database is created to store FSM Application data
(Optional) Indexer config for fsm is added in egov-indexer yaml paths to index the generated data. Index are required for data visualisation in kibana or in DSS.
Following services should be up and running:
egov-user
egov-workflow-v2
egov-perister
egov-localization
egov-notification-sms
egov-mdms
egov-idgen
egov-url-shortening
vehicle
vendor
fsm-calculator
billing-service
collection-services
Key Functionalities
Citizen can file, track and rate the application for cleaning septic tank
ULB Employee can file application for cleaning septic tank on behalf of Citizen
ULB Employee can assign DSO to the given application with possible service date
DSO can accept or reject the application
DSO or ULB Employee can Complete the FSM Application after cleaning the septic tank
FSM Admin in ULB can cancel the application at any stage before completing the application
ULB Employee or Admin can view the audit log of the given application
Deployment Details
Deploy the latest version of fsm
Add fsm-persister.yml file in config folder in git and add that path in persister . (The file path is to be added in environment yaml file in param called
persist-yml-path)If index are to be created add the indexer config path in indexer service. (The file path is to be added in environment yaml file in param called
egov-indexer-yaml-repo-path)
Configuration Details
Add master data in MDMS service with module name as
FSM. Following is some sample master data forApplication Channel ( Source )
{ "tenantId": "pb", "moduleName": "FSM", "ApplicationChannel": [ { "name": "Telephone", "code": "TELEPHONE", "active": true, "citizenOnly":false }, { "name": "Counter", "code": "COUNTER", "active": true, "citizenOnly":false }, { "name": "Online", "code": "ONLINE", "active": true, "citizenOnly":true } ] }
CheckList ( Checklist to be answered by citizen while rating ){ "tenantId": "pb", "moduleName": "FSM", "CheckList": [{ "code": "SPILAGE", "active": true, "required": true, "type": "SINGLE_SELECT", "options": [ "YES", "NO", "NA" ] }, { "code": "SAFETY_GEARS_USED", "active": true, "type": "MULTI_SELECT", "required": true, "options": [ "EYE_GEAR", "HAND_GLOVES", "NOSE_MASK" ] } ] }
Config ( Configuration at application level ){ "tenantId": "pb", "moduleName": "FSM", "Config": [ { "code":"noOfTrips", "override":false, "default":1, "active":true, "description":"override:true indicates, noOfTrips poperty is allowed to override in FSM." }, { "code":"additionalDetails.tripAmount", "override":false, "active":true, "description":"override:true indicates, tripAmount poperty is allowed to override in FSM." }, { "code":"slumName", "override":true, "active":true, "description":"override:true indicates, tripAmount poperty is allowed to override in FSM." }, { "code":"ALLOW_MODIFY", "WFState":"CREATED", "override":[ "propertyUsage", "vehicleType", "sanitationtype", "address.pincode", "address.city", "address.locality", "address.street", "address.doorNo", "address.landmark", "pitDetail" ], "active":true, "description":"properties in override allowed to modify when FSM application moving from CREATED Status to next status." } ] }
FSTP Plant Info ( FSTP information for each city ){ "tenantId": "pb", "moduleName": "FSM", "FSTPPlantInfo": [ { "PlantCode": "AMR001", "PlantName": "Amritsar FSTP", "active": true, "PlantType":"FSTP", "PlantLocation":"Amritsar", "PlusCode":"JQ2R+7G Khapar Kheri, Punjab", "PlantOperationalTimings":"10.00am-08.00pm", "PlantOperationalCapacityKLD":"50", "ULBS":"ppb.jalandhar,pb.amritsar" }, { "PlantCode": "MOH002", "PlantName": "Mohali SeTPP", "active": true, "PlantType":"SeTP", "PlantLocation":"Mohali", "PlusCode":"MPFQ+V2 Sahibzada Ajit Singh Nagar, Punjab", "PlantOperationalTimings":"10.00am-06.00pm", "PlantOperationalCapacityKLD":"100", "ULBS":"pb.mohali" } ] }
PitType ( Type of pit ){ "tenantId": "pb", "moduleName": "FSM", "PitType": [ { "name": "Conventional septic tank", "code": "CONVENTIONAL_SPECTIC_TANK", "active": true, "dimension":"lbd" }, { "name": "Septic tank with soak pit", "code": "SEPTIC_TANK_WITH_SOAK_PIT", "active": true, "dimension":"dd" } ] }
Property Type{ "tenantId": "pb", "moduleName": "FSM", "PropertyType": [ { "name": "Residential", "code": "RESIDENTIAL", "active": true, "minAmount":"100", "maxAmount":"500" }, { "name": "Independent House", "code": "RESIDENTIAL.INDEPENDENT_HOUSE", "active": true, "propertyType": "RESIDENTIAL", "minAmount":"100", "maxAmount":"300" }, { "name": "Apartment", "code": "RESIDENTIAL.APARTMENT", "active": true, "propertyType": "RESIDENTIAL", "minAmount":"400", "maxAmount":"600" }, { "name": "Row Houses", "code": "RESIDENTIAL.ROW_HOUSES", "active": true, "propertyType": "RESIDENTIAL", "minAmount":"700", "maxAmount":"900" }, { "name": "Commercial", "code": "COMMERCIAL", "active": true, "minAmount":"2000", "maxAmount":"5000" }, { "name": "Community Toilets", "code": "COMMERCIAL.COMMUNITY_TOILETS", "active": true, "propertyType": "COMMERCIAL", "minAmount":"1000", "maxAmount":"1200" }, { "name": "Hotel", "code": "COMMERCIAL.HOTEL", "active": true, "propertyType": "COMMERCIAL", "minAmount":"1300", "maxAmount":"1500" }, { "name": "Restaurant", "code": "COMMERCIAL.RESTAURANT", "active": true, "propertyType": "COMMERCIAL", "minAmount":"1600", "maxAmount":"1800" }, { "name": "Shopping Mall", "code": "COMMERCIAL.SHOPPING_MALL", "active": true, "propertyType": "COMMERCIAL", "minAmount":"1900", "maxAmount":"2100" }, { "name": "Community hall", "code": "COMMERCIAL.COMMUNITY_HALL", "active": true, "propertyType": "COMMERCIAL", "minAmount":"2200", "maxAmount":"2500" }, { "name": "Bank", "code": "COMMERCIAL.BANK", "active": true, "propertyType": "COMMERCIAL", "minAmount":"2600", "maxAmount":"2800" }, { "name": "Private office", "code": "COMMERCIAL.PRIVATE_OFFICE", "active": true, "propertyType": "COMMERCIAL", "minAmount":"2900", "maxAmount":"3200" }, { "name": "Market", "code": "COMMERCIAL.MARKET", "active": true, "propertyType": "COMMERCIAL", "minAmount":"3300", "maxAmount":"3500" }, { "name": "Hostel", "code": "COMMERCIAL.HOSTEL", "active": true, "propertyType": "COMMERCIAL", "minAmount":"3600", "maxAmount":"3900" }, { "name": "Warehouse", "code": "COMMERCIAL.WAREHOUSE", "active": true, "propertyType": "COMMERCIAL", "minAmount":"400", "maxAmount":"4200" }, { "name": "Petrol pumps", "code": "COMMERCIAL.PETROL_PUMPS", "active": true, "propertyType": "COMMERCIAL", "minAmount":"4300", "maxAmount":"4500" }, { "name": "Resort", "code": "COMMERCIAL.RESORT", "active": true, "propertyType": "COMMERCIAL", "minAmount":"4600", "maxAmount":"4800" }, { "name": "Theme park", "code": "COMMERCIAL.THEME_PARK", "active": true, "propertyType": "COMMERCIAL", "minAmount":"4900", "maxAmount":"5100" }, { "name": "Sports center", "code": "COMMERCIAL.SPORTS_CENTER", "active": true, "propertyType": "COMMERCIAL", "minAmount":"5200", "maxAmount":"5500" }, { "name": "Institutional", "code": "INSTITUTIONAL", "active": true, "minAmount":"1000", "maxAmount":"3000" }, { "name": "Temple", "code": "INSTITUTIONAL.TEMPLE", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"5600", "maxAmount":"5900" }, { "name": "Mosque", "code": "INSTITUTIONAL.MOSQUE", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"6000", "maxAmount":"6200" }, { "name": "Church", "code": "INSTITUTIONAL.CHURCH", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"6300", "maxAmount":"6500" }, { "name": "Gurudwara", "code": "INSTITUTIONAL.GURUDWARA", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"6600", "maxAmount":"6800" }, { "name": "Monastery", "code": "INSTITUTIONAL.MONASTERY", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"6900", "maxAmount":"7200" }, { "name": "School", "code": "INSTITUTIONAL.SCHOOL", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"7300", "maxAmount":"7500" }, { "name": "College", "code": "INSTITUTIONAL.COLLEGE", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"7600", "maxAmount":"7900" }, { "name": "University", "code": "INSTITUTIONAL.UNIVERSITY", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"8000", "maxAmount":"8200" }, { "name": "Anganwadi", "code": "INSTITUTIONAL.ANGANWADI", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"8300", "maxAmount":"8500" }, { "name": "Training Institutes", "code": "INSTITUTIONAL.TRAINING_INSTITUTES", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"8600", "maxAmount":"8800" }, { "name": "Hospital", "code": "INSTITUTIONAL.HOSPITAL", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"8900", "maxAmount":"9200" }, { "name": "Nursing home", "code": "INSTITUTIONAL.NURSING_HOME", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"9300", "maxAmount":"9500" }, { "name": "Community health center", "code": "INSTITUTIONAL.COMMUNITY_HEALTH_CENTER", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"9400", "maxAmount":"9600" }, { "name": "Jail", "code": "INSTITUTIONAL.JAIL", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"9700", "maxAmount":"1000" }, { "name": "Police station", "code": "INSTITUTIONAL.POLICE_STATION", "active": true, "propertyType": "INSTITUTIONAL", "minAmount":"10100", "maxAmount":"10500" } ] }
Slum ( Slums mapped to the locality of the city ){ "tenantId": "pb", "moduleName": "FSM", "Slum": [{ "code": "SL0001", "active": true, "name": "Kathagada juanga sahi", "locality": "SUN20" }, { "code": "SL0002", "active": true, "name": "Kathagada Parbatia Sahi", "locality": "SUN20" }, { "code": "SL0003", "active": true, "name": "Gangadhar Sahi", "locality": "SUN35" }, { "code": "SL0004", "active": true, "name": "Pandab Nagar", "locality": "SUN35" }, { "code": "SL0005", "active": true, "name": "Haridakhandi Harijana sahi", "locality": "SUN35" }, { "code": "SL0006", "active": true, "name": "Haridakhandi Kadalibada Sahi", "locality": "SUN55" }, { "code": "SL0007", "active": true, "name": "Haridakhandi Bada sahi", "locality": "SUN55" }, { "code": "SL0008", "active": true, "name": "Haridakhandi Redika Sahi", "locality": "SUN55" }, { "code": "SL0009", "active": true, "name": "Golapali Sahi", "locality": "SUN18" }, { "code": "SL0010", "active": true, "name": "Surya Nagar", "locality": "SUN18" }, { "code": "SL0011", "active": true, "name": "Damba Sahi", "locality": "SUN18" }, { "code": "SL0012", "active": true, "name": "Raju Dhoba Sahi", "locality": "SUN08" } ] }Create businessService (workflow configuration) using the
/businessservice/_create. Following is the product configuration for FSM:{ "RequestInfo": { "apiId": "Rainmaker", "action": "", "did": 1, "key": "", "msgId": "20170310130900|en_IN", "requesterId": "", "ts": 1513579888683, "ver": ".01", "authToken": "{{devAuth}}", "userInfo": { "id": 73, "userName": null, "name": null, "type": "EMPLOYEE", "mobileNumber": null, "emailId": null, "roles": [ { "id": 2, "name": "Customer Support Representative", "code": null, "tenantId": null } ], "tenantId": null, "uuid": "uuid" } }, "BusinessServices": [ { "tenantId": "pb.amritsar", "uuid": "047a541b-ed5e-46aa-9fee-24c9674be9c3", "businessService": "FSM", "business": "fsm", "businessServiceSla": 5184000000, "states": [ { "tenantId": "pb.amritsar", "sla": null, "state": null, "applicationStatus": null, "docUploadRequired": false, "isStartState": true, "isTerminateState": false, "isStateUpdatable": true, "actions": [ { "tenantId": "pb.amritsar", "action": "CREATE", "nextState": "CREATED", "roles": [ "CITIZEN" ] }, { "tenantId": "pb.amritsar", "action": "APPLY", "nextState": "PENDING_APPL_FEE_PAYMENT", "roles": [ "FSM_CREATOR_EMP" ] } ] }, { "tenantId": "pb.amritsar", "sla": null, "state": "CREATED", "applicationStatus": "CREATED", "docUploadRequired": false, "isStartState": false, "isTerminateState": false, "isStateUpdatable": true, "actions": [ { "tenantId": "pb.amritsar", "action": "SUBMIT", "nextState": "PENDING_APPL_FEE_PAYMENT", "roles": [ "FSM_EDITOR_EMP" ] }, { "tenantId": "pb.amritsar", "action": "REJECT", "nextState": "REJECTED", "roles": [ "FSM_ADMIN" ] } ] }, { "tenantId": "pb.amritsar", "sla": null, "state": "PENDING_APPL_FEE_PAYMENT", "applicationStatus": "PENDING_APPL_FEE_PAYMENT", "docUploadRequired": false, "isStartState": false, "isTerminateState": false, "isStateUpdatable": true, "actions": [ { "tenantId": "pb.amritsar", "action": "CANCEL", "nextState": "CANCELED", "roles": [ "FSM_ADMIN" ] }, { "tenantId": "pb.amritsar", "action": "PAY", "nextState": "ASSIGN_DS0", "roles": [ "CITIZEN", "FSM_COLLECTOR" ] }, { "tenantId": "pb.amritsar", "action": "SENDBACK", "nextState": "CREATED", "roles": [ "FSM_ADMIN" ] } ] }, { "tenantId": "pb.amritsar", "sla": null, "state": "ASSING_DSO", "applicationStatus": "ASSING_DSO", "docUploadRequired": false, "isStartState": false, "isTerminateState": false, "isStateUpdatable": true, "actions": [ { "tenantId": "pb.amritsar", "action": "CANCEL", "nextState": "CANCELED", "roles": [ "FSM_ADMIN" ] }, { "tenantId": "pb.amritsar", "action": "ASSIGN", "nextState": "PENDING_DSO_APPROVAL", "roles": [ "FSM_EDITOR_EMP" ] }, { "tenantId": "pb.amritsar", "action": "SENDBACK", "nextState": "PENDING_APPL_FEE_PAYMENT", "roles": [ "FSM_ADMIN" ] } ] }, { "tenantId": "pb.amritsar", "sla": null, "state": "DSO_REJECTED", "applicationStatus": "DSO_REJECTED", "docUploadRequired": false, "isStartState": false, "isTerminateState": false, "isStateUpdatable": true, "actions": [ { "tenantId": "pb.amritsar", "action": "ASSIGN", "nextState": "PENDING_DSO_APPROVAL", "roles": [ "FSM_EDITOR_EMP" ] }, { "tenantId": "pb.amritsar", "action": "CANCEL", "nextState": "CANCELED", "roles": [ "FSM_ADMIN" ] }, { "tenantId": "pb.amritsar", "action": "SENDBACK", "nextState": "PENDING_DSO_APPROVAL", "roles": [ "FSM_ADMIN" ] } ] }, { "tenantId": "pb.amritsar", "sla": null, "state": "DSO_INPROGRESS", "applicationStatus": "DSO_INPROGRESS", "docUploadRequired": false, "isStartState": false, "isTerminateState": false, "isStateUpdatable": true, "actions": [ { "tenantId": "pb.amritsar", "action": "COMPLETED", "nextState": "CITIZEN_FEEDBACK_PENDING", "roles": [ "FSM_DSO", "FSM_EDITOR_EMP" ] }, { "tenantId": "pb.amritsar", "action": "DECLINE", "nextState": "ASSIGN_DS0", "roles": [ "FSM_DSO" ] }, { "tenantId": "pb.amritsar", "action": "CANCEL", "nextState": "CANCELED", "roles": [ "FSM_ADMIN" ] }, { "tenantId": "pb.amritsar", "action": "SENDBACK", "nextState": "PENDING_DSO_APPROVAL", "roles": [ "FSM_ADMIN" ] } ] }, { "tenantId": "pb.amritsar", "sla": null, "state": "PENDING_DSO_APPROVAL", "applicationStatus": "PENDING_DSO_APPROVAL", "docUploadRequired": false, "isStartState": false, "isTerminateState": false, "isStateUpdatable": true, "actions": [ { "tenantId": "pb.amritsar", "action": "DSO_ACCEPT", "nextState": "DSO_INPROGRESS", "roles": [ "FSM_DSO" ] }, { "tenantId": "pb.amritsar", "action": "CANCEL", "nextState": "CANCELED", "roles": [ "FSM_ADMIN" ] }, { "tenantId": "pb.amritsar", "action": "SENDBACK", "nextState": "ASSIGN_DS0", "roles": [ "FSM_ADMIN" ] }, { "tenantId": "pb.amritsar", "action": "DSO_REJECT", "nextState": "DSO_REJECTED", "roles": [ "FSM_DSO" ] } ] }, { "tenantId": "pb.amritsar", "sla": null, "state": "COMPLETED", "applicationStatus": "COMPLETED", "docUploadRequired": false, "isStartState": false, "isTerminateState": true, "isStateUpdatable": false, "actions": null }, { "tenantId": "pb.amritsar", "sla": null, "state": "REJECTED", "applicationStatus": "REJECTED", "docUploadRequired": false, "isStartState": false, "isTerminateState": true, "isStateUpdatable": false, "actions": null }, { "tenantId": "pb.amritsar", "sla": null, "state": "CANCELED", "applicationStatus": "CANCELED", "docUploadRequired": false, "isStartState": false, "isTerminateState": true, "isStateUpdatable": false, "actions": null }, { "tenantId": "pb.amritsar", "sla": null, "state": "CITIZEN_FEEDBACK_PENDING", "applicationStatus": "CITIZEN_FEEDBACK_PENDING", "docUploadRequired": false, "isStartState": false, "isTerminateState": false, "isStateUpdatable": false, "actions": [ { "tenantId": "pb.amritsar", "action": "SUBMIT_FEEDBACK", "nextState": "COMPLETED", "roles": [ "CITIZEN" ] } ] } ] } ] }Using
/localization/messages/v1/_upsert, add localisation (templates) for notification messages to be sent. Following are the product notification templates:{ "messages":[ { "code": "FSM_SMS_CREATED_CREATE", "message": "Dear Applicant,Your application for cleaning septic tank/pit is created with application reference no.<2>.You will be notified to make an application fee shortly.Request is expected to be completed within 24hrs of making the payment.", "module": "rainmaker-common", "locale": "en_IN" }, { "code": "FSM_SMS_PENDING_APPL_FEE_PAYMENT_SUBMIT", "message": "Dear Applicant, Please pay the application fee Rs.<AMOUNT_TO_BE_PAID>/- for cleaning the septic tank/pit with request number <2>.Click this link <PAY_LINK> to make the payment.Request is expected to be completed within 24hrs of making the payment.", "module": "rainmaker-common", "locale": "en_IN" }, { "code": "FSM_SMS_PENDING_APPL_FEE_PAYMENT_APPLY", "message": "Dear Applicant, Your application for cleaning septic tank /pit is created with application number <2>.Please click this link <PAY_LINK> to pay the application fee for processing the application.Request is expected to be completed within 24hrs of making the payment.", "module": "rainmaker-common", "locale": "en_IN" }, { "code": "FSM_SMS_ASSING_DSO_PAY", "message": "Dear Applicant, Amount of Rs.<AMOUNT_TO_BE_PAID>/- is received towards the payment of cleaning septic tank /pit with reference no. <RECEIPT_NO>.You will be notified when an operator is assigned to a request. Please click this link <RECEIPT_LINK> to download the receipt", "module": "rainmaker-common", "locale": "en_IN" }, { "code": "FSM_SMS_DSO_INPROGRESS_DSO_ACCEPT", "message": "Dear Applicant, Vehicle <VEHICLE_REG_NO> will be reaching your location to clean the septic tank/pit on <POSSIBLE_SERVICE_DATE> with reference to your application number <2>. You can contact the operator in +91 <DSO_MOBILE_NUMBER>.", "module": "rainmaker-common", "locale": "en_IN" }, { "code": "FSM_SMS_CITIZEN_FEEDBACK_PENDING_COMPLETED", "message": "Dear Applicant, Your request for cleaning septic tank/pit is completed.Please take some time to rate us using the link <FSM_APPL_LINK>.", "module": "rainmaker-common", "locale": "en_IN" }, { "code": "FSM_SMS_REJECTED_REJECT", "message": "Dear Applicant, Your request for cleaning the septic tank/pit is rejected with the reason <FSM_DSO_REJECT_REASON> . Please use this link <NEW_FSM_LINK> to create a new request if needed.", "module": "rainmaker-common", "locale": "en_IN" }, { "code": "FSM_SMS_CANCELED_CANCEL", "message": "Dear Applicant, Your request for cleaning the septic tank/pit is cancelled with the reason <FSM_CANCEL_REASON> . Please use this link <NEW_FSM_LINK> to create a new request if needed.", "module": "rainmaker-common", "locale": "en_IN" } ] }Add Role-Action mapping for the API’s in MDMS. Following are the required entries. They should be mapped to both CITIZEN and appropriate employee roles.
Action Configuration{ "id": {{PLACEHOLDER1}}, "name": "Create FSM Application", "url": "/fsm/v1/_create", "displayName": "Apply FSM", "orderNumber": 0, "enabled": false, "serviceCode": "FSM", "code": "null", "path": "" }, { "id": {{PLACEHOLDER2}}, "name": "Search FSM Application", "url": "/fsm/v1/_search", "displayName": "Search FSM Appliacations", "orderNumber": 1, "enabled": false, "serviceCode": "FSM", "code": "null", "path": "" }, { "id": {{PLACEHOLDER3}}, "name": "Update FSM Application", "url": "/fsm/v1/_update", "displayName": "Update FSM", "orderNumber": 0, "enabled": false, "serviceCode": "FSM", "code": "null", "path": "" }, { "id": {{PLACEHOLDER4}}, "name": "FSM Application Charge Payment Search", "url": "/collection-services/payments/FSM.TRIP_CHARGES/_search", "displayName": "FSM Application Charge Payment Search", "orderNumber": 1, "parentModule": "", "enabled": false, "serviceCode": "", "code": "null", "path": "" }, { "id": {{PLACEHOLDER5}}, "name": "FSM Application Audit Search", "url": "/fsm/v1/_audit", "displayName": "FSM Application Audit serach", "orderNumber": 1, "parentModule": "", "enabled": false, "serviceCode": "", "code": "null", "path": "" },
Role Action Mapping[ { "rolecode": "CITIZEN", "actionid": "{{PLACEHOLDER1}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_CREATOR_EMP", "actionid": "{{PLACEHOLDER1}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "CITIZEN", "actionid": "{{PLACEHOLDER2}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_CREATOR_EMP", "actionid": "{{PLACEHOLDER2}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_EDITOR_EMP", "actionid": "{{PLACEHOLDER2}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_VIEW_EMP", "actionid": "{{PLACEHOLDER2}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_ADMIN", "actionid": "{{PLACEHOLDER2}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_DSO", "actionid": "{{PLACEHOLDER2}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_DRIVER", "actionid": "{{PLACEHOLDER2}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_EMP_FSTPO", "actionid": "{{PLACEHOLDER2}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_COLLECTOR", "actionid": "{{PLACEHOLDER2}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_EDITOR_EMP", "actionid": "{{PLACEHOLDER3}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_ADMIN", "actionid": "{{PLACEHOLDER3}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_DSO", "actionid": "{{PLACEHOLDER3}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_DRIVER", "actionid": "{{PLACEHOLDER3}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "CITIZEN", "actionid": "{{PLACEHOLDER3}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_ADMIN", "actionid": "{{PLACEHOLDER4}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_DSO", "actionid": "{{PLACEHOLDER4}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_DRIVER", "actionid": "{{PLACEHOLDER4}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_COLLECTOR", "actionid": "{{PLACEHOLDER4}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "CITIZEN", "actionid": "{{PLACEHOLDER4}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_EDITOR_EMP", "actionid": "{{PLACEHOLDER4}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_VIEW_EMP", "actionid": "{{PLACEHOLDER4}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "CITIZEN", "actionid": "{{PLACEHOLDER5}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_CREATOR_EMP", "actionid": "{{PLACEHOLDER5}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_EDITOR_EMP", "actionid": "{{PLACEHOLDER5}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_VIEW_EMP", "actionid": "{{PLACEHOLDER5}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_ADMIN", "actionid": "{{PLACEHOLDER5}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_DSO", "actionid": "{{PLACEHOLDER5}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_DRIVER", "actionid": "{{PLACEHOLDER5}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_EMP_FSTPO", "actionid": "{{PLACEHOLDER5}}", "actioncode": "", "tenantId": "pb" }, { "rolecode": "FSM_COLLECTOR", "actionid": "{{PLACEHOLDER5}}", "actioncode": "", "tenantId": "pb" } ]
Integration
Integration Scope
FSM can be integrated with any ULB or system which wants to track FSM application. The organisations can customise the workflow depending on there product requirements
Integration Benefits
Easy tracking and resolution FSM Application
Configurable workflow according to client requirement
Steps to Integration
Citizen/ULB Employee can file Application request using the
/fsm/v1/_createOrganisation or System can search the FSM Applications using
/fsm/v1/_searchendpointOnce the Application is files the organisation or system can call
/fsm/v1/_updateendpoint to move the application further in workflow until it get resolved
Interaction Diagram
TBD
Reference Docs
API Contract
Postman Collection
Doc Links
Title | Link |
Workflow Technical Document | |
User Technical Document | |
MDMS Technical Document | NEEDS TO BE UPDATED |
IDGen Technical Document | NEEDS TO BE UPDATED |
Localization Technical Document | NEEDS TO BE UPDATED |
Persister Technical Document | NEEDS TO BE UPDATED |
SMS Notification Technical Document | NEEDS TO BE UPDATED |
HRMS Technical Document | NEEDS TO BE UPDATED |
API List
Title | Link |
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