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  • devOps changes for KPIs:

Definitions:

  • todaysApplicationsWithinSLA: It denotes the number of applications that have been closed/ have completed the workflow today.

  • todaysMovedApplicationsForApplicationStatus: It represents the number of applications(total count) that have been moved today for a particular application status.

  • applicationStatus: It is a string value that contains the current status of the application. Eg:
    ”applicationStatus” : “APPROVED“

Changes for Citizen-Feedback-National-Dashboard

Reference: https://github.com/egovernments/DIGIT-DevOps/blob/b8a15d760b91314399c2f31f25931fa5cb053928/deploy-as-code/helm/environments/uat.yaml#L341

  • Step 3: Add master-module-fields-mapping

Reference: https://github.com/egovernments/DIGIT-DevOps/blob/b8a15d760b91314399c2f31f25931fa5cb053928/deploy-as-code/helm/environments/uat.yaml#L342

  • Step 3: Add groupby mapping for Channel

    "CF":{"channel"}

Reference: https://github.com/egovernments/DIGIT-DevOps/blob/b8a15d760b91314399c2f31f25931fa5cb053928/deploy-as-code/helm/environments/uat.yaml#L343

  • Index changes

    • Pt-national-dashboard:

Update pt-national-dashboard index mapping so as to add 2 new properties: todaysApplicationsWithinSLA, todaysMovedApplicationsForApplicationStatus

PUT pt-national-dashboard/_mapping/nss
{
  "properties" : {
          "applicationStatus" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "assessedPropertiesForUsageCategory" : {
            "type" : "long"
          },
          "assessments" : {
            "type" : "long"
          },
          "avgTaxCollectedPerProperty" : {
            "type" : "long"
          },
          "cessForUsageCategory" : {
            "type" : "long"
          },
          "createdBy" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "createdTime" : {
            "type" : "long"
          },
          "date" : {
            "type" : "date",
            "format" : "dd-MM-yyyy HH:mm:ss||dd-MM-yyyy||epoch_millis||dd-MM-yyyy'T'HH:mm:ss.SSSZ"
          },
          "financialYear" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "interestForUsageCategory" : {
            "type" : "long"
          },
          "lastModifiedBy" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "lastModifiedTime" : {
            "type" : "long"
          },
          "module" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "noOfPropertiesPaidToday" : {
            "type" : "long"
          },
          "nonTaxCollections" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "penaltyForUsageCategory" : {
            "type" : "long"
          },
          "propertiesRegisteredForFinancialYear" : {
            "type" : "long"
          },
          "propertyTaxForUsageCategory" : {
            "type" : "long"
          },
          "rebateForUsageCategory" : {
            "type" : "long"
          },
          "region" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "state" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "taxCollections" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "todaysApplicationsWithinSLA" : {
            "type" : "long"
          },
          "todaysClosedApplications" : {
            "type" : "long"
          },
          "todaysCollectionForNonTaxCollections" : {
            "type" : "long"
          },
          "todaysCollectionForTaxCollections" : {
            "type" : "long"
          },
          "todaysCollectionForUsageCategory" : {
            "type" : "long"
          },
          "todaysMovedApplications" : {
            "type" : "long"
          },
          "todaysMovedApplicationsForApplicationStatus" : {
            "type" : "long"
          },
          "todaysTotalApplications" : {
            "type" : "long"
          },
          "totalApplicationsPaidTheTax" : {
            "type" : "long"
          },
          "transactionsForUsageCategory" : {
            "type" : "long"
          },
          "ulb" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "usageCategory" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          },
          "ward" : {
            "type" : "text",
            "fields" : {
              "keyword" : {
                "type" : "keyword",
                "ignore_above" : 256
              }
            }
          }
        }
}
    • Ingest API -

      • Port-forward national dashboard ingest service and hit the below curl.

      • This should result in ingestion of data for the date provided in the request body.

        curl --location 'http://localhost:8081/national-dashboard/metric/_ingest' \
        --header 'Content-Type: application/json' \
        --data '{
            "RequestInfo": {
                "apiId": "asset-services",
                "ver": null,
                "ts": null,
                "action": null,
                "did": null,
                "key": null,
                "msgId": "search with from and to values",
                "authToken": "f5f22a04-ba52-4616-9e13-734bce63a15c",
                "userInfo": {
                    "id": 11227,
                    "uuid": "151cb3c7-3713-4e15-b9a1-3babd6d5e5a9",
                    "userName": "UATPTSU",
                    "name": "PT Super User",
                    "mobileNumber": "8990877667",
                    "emailId": "",
                    "locale": null,
                    "type": "EMPLOYEE",
                    "roles": [
                        {
                            "name": "NDA SYSTEM",
                            "code": "NDA_SYSTEM",
                            "tenantId": "pg.citya"
                        },
                        {
                            "name": "PT Counter Employee",
                            "code": "PT_CEMP",
                            "tenantId": "pg.citya"
                        },
                        {
                            "name": "Property Approver",
                            "code": "PROPERTY_APPROVER",
                            "tenantId": "pg.citya"
                        },
                        {
                            "name": "PT Doc Verifier",
                            "code": "PT_DOC_VERIFIER",
                            "tenantId": "pg.citya"
                        },
                        {
                            "name": "Property Tax Receipt Cancellator",
                            "code": "CR_PT",
                            "tenantId": "pg.citya"
                        },
                        {
                            "name": "PT Counter Approver",
                            "code": "PT_APPROVER",
                            "tenantId": "pg.citya"
                        },
                        {
                            "name": "PT Field Inspector",
                            "code": "PT_FIELD_INSPECTOR",
                            "tenantId": "pg.citya"
                        },
                        {
                            "name": "Property Verifier",
                            "code": "PROPERTY_VERIFIER",
                            "tenantId": "pg.citya"
                        }
                    ],
                    "active": true,
                    "tenantId": "pg.citya",
                    "permanentCity": null
                }
            },
            "Data": [
                {
                    "date": "03-04-2023",
                    "module": "PT",
                    "ward": "Block 1",
                    "ulb": "pb.amritsar",
                    "region": "Amritsar-MC",
                    "state": "Punjab",
                    "metrics": {
                        "assessments": 29,
                        "todaysTotalApplications": 62,
                        "todaysClosedApplications": 21,
                        "noOfPropertiesPaidToday": 10,
                        "todaysApplicationsWithinSLA" : 12,
                        "propertiesRegistered": [
                            {
                                "groupBy": "financialYear",
                                "buckets": [
                                    {
                                        "name": "2018-19",
                                        "value": 12
                                    },
                                    {
                                        "name": "2019-20",
                                        "value": 18
                                    },
                                    {
                                        "name": "2020-21",
                                        "value": 21
                                    },
                                    {
                                        "name": "2021-22",
                                        "value": 43
                                    },
                                    {
                                        "name": "2022-23",
                                        "value": 64
                                    }
                                ]
                            }
                        ],
                        "assessedProperties": [
                            {
                                "groupBy": "usageCategory",
                                "buckets": [
                                    {
                                        "name": "RESIDENTIAL",
                                        "value": 21
                                    },
                                    {
                                        "name": "COMMERCIAL",
                                        "value": 11
                                    },
                                    {
                                        "name": "INDUSTRIAL",
                                        "value": 13
                                    }
                                ]
                            }
                        ],
                        "transactions": [
                            {
                                "groupBy": "usageCategory",
                                "buckets": [
                                    {
                                        "name": "RESIDENTIAL",
                                        "value": 19
                                    },
                                    {
                                        "name": "COMMERCIAL",
                                        "value": 13
                                    },
                                    {
                                        "name": "INDUSTRIAL",
                                        "value": 13
                                    }
                                ]
                            }
                        ],
                        "todaysCollection": [
                            {
                                "groupBy": "usageCategory",
                                "buckets": [
                                    {
                                        "name": "RESIDENTIAL",
                                        "value": 16000
                                    },
                                    {
                                        "name": "COMMERCIAL",
                                        "value": 22500
                                    },
                                    {
                                        "name": "INDUSTRIAL",
                                        "value": 26000
                                    }
                                ]
                            }
                        ],
                        "todaysMovedApplications": [
                            {
                                "groupBy": "applicationStatus",
                                "buckets": [
                                    {
                                        "name": "APPROVED",
                                        "value": 21
                                    },
                                    {
                                        "name": "CORRECTIONPENDING",
                                        "value": 12
                                    },
                                    {
                                        "name": "DOCVERIFIED",
                                        "value": 5
                                    },
                                    {
                                        "name": "FIELDVERIFIED",
                                        "value": 2
                                    },
                                    {
                                        "name": "OPEN",
                                        "value": 11
                                    },
                                    {
                                        "name": "PAID",
                                        "value": 3
                                    },
                                    {
                                        "name": "REJECTED",
                                        "value": 2
                                    },
                                    {
                                        "name": "INITIATED",
                                        "value": 6
                                    }
                                ]
                            }
                        ],
                        "propertyTax": [
                            {
                                "groupBy": "usageCategory",
                                "buckets": [
                                    {
                                        "name": "RESIDENTIAL",
                                        "value": 1200
                                    },
                                    {
                                        "name": "COMMERCIAL",
                                        "value": 2100
                                    },
                                    {
                                        "name": "INDUSTRIAL",
                                        "value": 100
                                    }
                                ]
                            }
                        ],
                        "cess": [
                            {
                                "groupBy": "usageCategory",
                                "buckets": [
                                    {
                                        "name": "RESIDENTIAL",
                                        "value": 1300
                                    },
                                    {
                                        "name": "COMMERCIAL",
                                        "value": 1900
                                    },
                                    {
                                        "name": "INDUSTRIAL",
                                        "value": 1000
                                    }
                                ]
                            }
                        ],
                        "rebate": [
                            {
                                "groupBy": "usageCategory",
                                "buckets": [
                                    {
                                        "name": "RESIDENTIAL",
                                        "value": -500
                                    },
                                    {
                                        "name": "COMMERCIAL",
                                        "value": -1200
                                    },
                                    {
                                        "name": "INDUSTRIAL",
                                        "value": -900
                                    }
                                ]
                            }
                        ],
                        "penalty": [
                            {
                                "groupBy": "usageCategory",
                                "buckets": [
                                    {
                                        "name": "RESIDENTIAL",
                                        "value": 1300
                                    },
                                    {
                                        "name": "COMMERCIAL",
                                        "value": 1500
                                    },
                                    {
                                        "name": "INDUSTRIAL",
                                        "value": 1500
                                    }
                                ]
                            }
                        ],
                        "interest": [
                            {
                                "groupBy": "usageCategory",
                                "buckets": [
                                    {
                                        "name": "RESIDENTIAL",
                                        "value": 1900
                                    },
                                    {
                                        "name": "COMMERCIAL",
                                        "value": 1800
                                    },
                                    {
                                        "name": "INDUSTRIAL",
                                        "value": 600
                                    }
                                ]
                            }
                        ]
                    }
                }
            ]
        }'
  • Citizen-feedback-national-dashboard

    A new national dashboard index for citizen feedback is created. 

    PUT citizen-feedback-national-dashboard
    {} 
    
    PUT citizen-feedback-national-dashboard/_mapping/nss
    {
      "properties": {
        "ulb": {
          "type": "text",
          "fields": {
            "keyword": {
              "type": "keyword",
              "ignore_above": 256
            }
          }
        },
        "state": {
          "type": "text",
          "fields": {
            "keyword": {
              "type": "keyword",
              "ignore_above": 256
            }
          }
        },
        "ward": {
          "type": "text",
          "fields": {
            "keyword": {
              "type": "keyword",
              "ignore_above": 256
            }
          }
        },
        "region": {
          "type": "text",
          "fields": {
            "keyword": {
              "type": "keyword",
              "ignore_above": 256
            }
          }
        },
        "module":{
          "type": "text",
          "fields": {
            "keyword": {
              "type": "keyword",
              "ignore_above": 256
            }
          }
        },
        "serviceType":{
          "type": "text",
          "fields": {
            "keyword": {
              "type": "keyword",
              "ignore_above": 256
            }
          }
        },
        "serviceModule":{
          "type": "text",
          "fields": {
            "keyword": {
              "type": "keyword",
              "ignore_above": 256
            }
          }
        },
        "channel": {
          "type": "text",
          "fields": {
            "keyword": {
              "type": "keyword",
              "ignore_above": 256
            }
          }
        },
        "todaysNoOfCitizenResponsesForChannel": {
          "type": "long"
        },
        "todaysAverageCitizenRating": {
          "type": "long"
        },
        "date": {
          "type": "date",
          "format": "dd-MM-yyyy HH:mm:ss||dd-MM-yyyy||epoch_millis||dd-MM-yyyy'T'HH:mm:ss.SSSZ"
        }
      }
    }
    
  • Follow this document National Dashboard Ingest Service to set up ingest API for Citizen Feedback National Dashboard Index

  • Ingest API -

    • Port-forward national dashboard ingest service and hit the below curl.

    • This should result in ingestion of data for the date provided in the request body.

      curl --location 'http://localhost:8081/national-dashboard/metric/_ingest' \
      --header 'Content-Type: application/json' \
      --data '{
          "RequestInfo": {
              "apiId": "asset-services",
              "ver": null,
              "ts": null,
              "action": null,
              "did": null,
              "key": null,
              "msgId": "search with from and to values",
              "authToken": "641ab660-3057-4593-b68b-95ea2ac6f653",
              "userInfo": {
                  "id": 11227,
                  "uuid": "151cb3c7-3713-4e15-b9a1-3babd6d5e5a9",
                  "userName": "UATPTSU",
                  "name": "PT Super User",
                  "mobileNumber": "8990877667",
                  "emailId": "",
                  "locale": null,
                  "type": "EMPLOYEE",
                  "roles": [
                      {
                          "name": "NDA SYSTEM",
                          "code": "NDA_SYSTEM",
                          "tenantId": "pg.citya"
                      },
                      {
                          "name": "PT Counter Employee",
                          "code": "PT_CEMP",
                          "tenantId": "pg.citya"
                      },
                      {
                          "name": "Property Approver",
                          "code": "PROPERTY_APPROVER",
                          "tenantId": "pg.citya"
                      },
                      {
                          "name": "PT Doc Verifier",
                          "code": "PT_DOC_VERIFIER",
                          "tenantId": "pg.citya"
                      },
                      {
                          "name": "Property Tax Receipt Cancellator",
                          "code": "CR_PT",
                          "tenantId": "pg.citya"
                      },
                      {
                          "name": "PT Counter Approver",
                          "code": "PT_APPROVER",
                          "tenantId": "pg.citya"
                      },
                      {
                          "name": "PT Field Inspector",
                          "code": "PT_FIELD_INSPECTOR",
                          "tenantId": "pg.citya"
                      },
                      {
                          "name": "Property Verifier",
                          "code": "PROPERTY_VERIFIER",
                          "tenantId": "pg.citya"
                      }
                  ],
                  "active": true,
                  "tenantId": "pg.citya",
                  "permanentCity": null
              }
          },
          "Data": [
              {
                  "date": "01-04-2023",
                  "module": "CF",
                  "ward": "Block 1",
                  "ulb": "pb.amritsar",
                  "region": "Amritsar-MC",
                  "state": "Punjab",
                  "metrics": {
                      "serviceModule":"PT",
                      "serviceType": "PT_CREATE",
                      "todaysNoOfCitizenResponses": [
                          {
                              "groupBy": "channel",
                              "buckets": [
                                  {
                                      "name": "ONLINE",
                                      "value": 12
                                  },
                                  {
                                      "name": "COUNTER",
                                      "value": 5
                                  }
                              ]
                          }
                      ],
                      "todaysAverageCitizenRating": 4.5
                  }
              }
          ]
      }'
  • Configs:
    ChartApiConfigs.json:
    MasterChart
    Add following configs

    "nssPtSlaAchieved": {
        "chartName": "NATIONAL_DSS_PT_SLA_ACHIEVED",
        "queries": [
          {
            "module": "PT",
            "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}",
            "dateRefField": "date",
            "indexName": "pt-national-dashboard",
            "aggrQuery": "{\"aggs\":{\"AGGR\":{\"filter\":{\"bool\":{\"must\":[{\"term\":{\"applicationStatus.keyword\":\"APPROVED\"}}]}},\"aggs\":{\"stateApplicationsWithinSla\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applicationsSubmittedWithInSla\":{\"avg\":{\"field\":\"todaysApplicationsWithinSLA\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applicationsSubmittedWithInSla\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Applications_Within_SLA\":{\"sum_bucket\":{\"buckets_path\":\"stateApplicationsWithinSla.stateApplications\"}},\"stateMovedApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"totalMovedApplications\":{\"avg\":{\"field\":\"todaysMovedApplicationsForApplicationStatus\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.totalMovedApplications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Moved_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateMovedApplications.stateApplications\"}}}}}}"
          }
        ],
        "chartType": "metric",
        "valueType": "percentage",
        "drillChart": "none",
        "documentType": "nss",
        "action": "percentage",
        "isRoundOff": true,
        "aggregationPaths": [
          "Total_Applications_Within_SLA",
          "Total_Moved_Applications"
        ],
        "insight": {
          "chartResponseMap" : "nssPtSlaAchieved",
          "action" : "differenceOfNumbers",
          "upwardIndicator" : "positive",
          "downwardIndicator" : "negative",
          "textMessage" : "$indicator$value% than last $insightInterval",
          "colorCode" : "#228B22",
          "insightInterval" : "year",
          "isRoundOff": true
        },
        "_comment": " "
      },
    
      "nssPtPendancy": {
        "chartName": "NATIONAL_DSS_PT_PENDANCY",
        "queries": [
          {
            "module": "PT",
            "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}",
            "dateRefField": "date",
            "indexName": "pt-national-dashboard",
            "aggrQuery": "{\"aggs\":{\"all_matching_docs\":{\"filters\":{\"filters\":{\"all\":{\"match_all\":{}}}},\"aggs\":{\"stateClosedApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applications\":{\"avg\":{\"field\":\"todaysClosedApplications\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Closed_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateClosedApplications.stateApplications\"}},\"stateTotalApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applications\":{\"avg\":{\"field\":\"todaysTotalApplications\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateTotalApplications.stateApplications\"}},\"Applications_Pending\":{\"bucket_script\":{\"buckets_path\":{\"total\":\"Total_Applications\",\"closed\":\"Total_Closed_Applications\"},\"script\":\"(params.total - params.closed) \"}}}}}}"
          }
        ],
        "chartType": "metric",
        "valueType": "percentage",
        "drillChart": "none",
        "documentType": "nss",
        "action": "percentage",
        "isRoundOff": true,
        "aggregationPaths": [
          "Applications_Pending",
          "Total_Applications"
        ],
        "insight": {
          "chartResponseMap" : "nssPtPendancy",
          "action" : "differenceOfNumbers",
          "upwardIndicator" : "positive",
          "downwardIndicator" : "negative",
          "textMessage" : "$indicator$value% than last $insightInterval",
          "colorCode" : "#228B22",
          "insightInterval" : "year",
          "isRoundOff": true
        },
        "_comment": " "
      },
    
      "nssOverviewPendancy": {
        "chartName": "NATIONAL_DSS_OVERVIEW_PENDANCY",
        "queries": [
          {
            "module": "PT",
            "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}",
            "dateRefField": "date",
            "indexName": "pt-national-dashboard",
            "aggrQuery": "{\"aggs\":{\"all_matching_docs\":{\"filters\":{\"filters\":{\"all\":{\"match_all\":{}}}},\"aggs\":{\"stateClosedApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applications\":{\"avg\":{\"field\":\"todaysClosedApplications\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Closed_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateClosedApplications.stateApplications\"}},\"stateTotalApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applications\":{\"avg\":{\"field\":\"todaysTotalApplications\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateTotalApplications.stateApplications\"}},\"Applications_Pending\":{\"bucket_script\":{\"buckets_path\":{\"total\":\"Total_Applications\",\"closed\":\"Total_Closed_Applications\"},\"script\":\"(params.total - params.closed) \"}}}}}}"
          },
          {
            "module": "TL",
            "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}",
            "dateRefField": "date",
            "indexName": "tl-national-dashboard",
            "aggrQuery": "{\"aggs\":{\"all_matching_docs\":{\"filters\":{\"filters\":{\"all\":{\"match_all\":{}}}},\"aggs\":{\"stateClosedApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applications\":{\"avg\":{\"field\":\"todaysClosedApplications\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Closed_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateClosedApplications.stateApplications\"}},\"stateTotalApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applications\":{\"avg\":{\"field\":\"todaysApplications\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateTotalApplications.stateApplications\"}},\"Applications_Pending\":{\"bucket_script\":{\"buckets_path\":{\"total\":\"Total_Applications\",\"closed\":\"Total_Closed_Applications\"},\"script\":\"(params.total - params.closed) \"}}}}}}"
          }
        ],
        "chartType": "metric",
        "valueType": "percentage",
        "drillChart": "none",
        "documentType": "nss",
        "action": "percentage",
        "isRoundOff": true,
        "aggregationPaths": [
          "Applications_Pending",
          "Total_Applications"
        ],
        "insight": {
          "chartResponseMap" : "nssOverviewPendancy",
          "action" : "differenceOfNumbers",
          "upwardIndicator" : "positive",
          "downwardIndicator" : "negative",
          "textMessage" : "$indicator$value% than last $insightInterval",
          "colorCode" : "#228B22",
          "insightInterval" : "year",
          "isRoundOff": true
        },
        "_comment": " "
      },
    
      "nssPtCitizenFeedbackScore": {
        "chartName": "NATIONAL_DSS_PT_CITIZEN_FEEDBACK_SCORE",
        "queries": [
          {
            "module": "CF",
            "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}",
            "dateRefField": "date",
            "indexName": "citizen-feedback-national-dashboard",
            "aggrQuery": "{\"aggs\":{\"AGGR\":{\"filter\":{\"bool\":{\"must\":[{\"term\":{\"serviceModule.keyword\":\"PT\"}}]}},\"aggs\":{\"Total Feedback Score\":{\"sum\":{\"script\":{\"lang\":\"painless\",\"inline\":\"doc['todaysAverageCitizenRating'].value * doc['todaysNoOfCitizenResponsesForChannel'].value\"}}},\"Total Number of Responses\":{\"sum\":{\"field\":\"todaysNoOfCitizenResponsesForChannel\"}}}}}}"
          }
        ],
        "chartType": "metric",
        "valueType": "number",
        "drillChart": "none",
        "documentType": "nss",
        "action": "division",
        "isRoundOff": true,
        "aggregationPaths": [
          "Total Feedback Score",
          "Total Number of Responses"
        ],
        "insight": {
          "chartResponseMap" : "nssPtCitizenFeedbackScore",
          "action" : "differenceOfNumbers",
          "upwardIndicator" : "positive",
          "downwardIndicator" : "negative",
          "textMessage" : "$indicator$value% than last $insightInterval",
          "colorCode" : "#228B22",
          "insightInterval" : "year",
          "isRoundOff": true
        },
        "_comment": " "
      },
      
      "nssOverviewCitizenFeedbackScore": {
        "chartName": "NATIONAL_DSS_OVERVIEW_CITIZEN_FEEDBACK_SCORE",
        "queries": [
          {
            "module": "CF",
            "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}",
            "dateRefField": "date",
            "indexName": "citizen-feedback-national-dashboard",
            "aggrQuery": "{\"aggs\":{\"AGGR\":{\"filter\":{\"bool\":{\"must\":[{\"term\":{\"serviceModule.keyword\":\"PT\"}}]}},\"aggs\":{\"Total Feedback Score\":{\"sum\":{\"script\":{\"lang\":\"painless\",\"inline\":\"doc['todaysAverageCitizenRating'].value * doc['todaysNoOfCitizenResponsesForChannel'].value\"}}},\"Total Number of Responses\":{\"sum\":{\"field\":\"todaysNoOfCitizenResponsesForChannel\"}}}}}}"
          }
        ],
        "chartType": "metric",
        "valueType": "number",
        "drillChart": "none",
        "documentType": "nss",
        "action": "division",
        "isRoundOff": true,
        "aggregationPaths": [
          "Total Feedback Score",
          "Total Number of Responses"
        ],
        "insight": {
          "chartResponseMap" : "nssOverviewCitizenFeedbackScore",
          "action" : "differenceOfNumbers",
          "upwardIndicator" : "positive",
          "downwardIndicator" : "negative",
          "textMessage" : "$indicator$value% than last $insightInterval",
          "colorCode" : "#228B22",
          "insightInterval" : "year",
          "isRoundOff": true
        },
        "_comment": " "
      },
      
       "nssPtCitizenServiceDeliveryIndex": {
        "chartName": "NATIONAL_DSS_PT_CITIZEN_SERVICE_DELIVERY_INDEX",
        "queries": [
          {
            "module": "PT",
            "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}",
            "dateRefField": "date",
            "indexName": "pt-national-dashboard",
            "aggrQuery": "{\"aggs\": {\"all_matching_docs\": {\"filters\": {\"filters\": {\"all\": {\"match_all\": {}}}},\"aggs\": {\"state\":{\"terms\": {\"field\": \"state.keyword\",\"size\": 10000},\"aggs\": {\"ulb\": {\"terms\": {\"field\": \"ulb.keyword\",\"size\": 10000},\"aggs\": {\"ward\": {\"terms\": {\"field\": \"ward.keyword\",\"size\": 10000},\"aggs\": {\"SlaintermediateAggr\": {\"terms\": {\"field\": \"date\",\"size\": 10000},\"aggs\": {\"applicationsSubmittedWithInSla\": {\"avg\": {\"field\": \"todaysApplicationsWithinSLA\"}}}},\"Total_Applications_Within_SLA\": {\"sum_bucket\": {\"buckets_path\": \"SlaintermediateAggr.applicationsSubmittedWithInSla\"}},\"app\": {\"filter\": {\"bool\": {\"must\":[{\"match\":{\"applicationStatus.keyword\" : \"APPROVED\"}}]}},\"aggs\": {\"totalapplication\": {\"sum\": {\"field\": \"todaysMovedApplicationsForApplicationStatus\"}}}},\"aggregatedsla\": {\"bucket_script\": {\"buckets_path\": {\"total\": \"app.totalapplication\",\"withinsla\": \"Total_Applications_Within_SLA\"},\"script\": \"((params.withinsla / params.total) * 100)*0.5\"}}}}}}}}}}}}"
          },
          {
            "module": "CF",
            "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}",
            "dateRefField": "date",
            "indexName": "citizen-feedback-national-dashboard",
            "aggrQuery": "{\"aggs\":{\"AGGR\":{\"filter\":{\"bool\": {\"must\": [{\"term\": {\"serviceModule.keyword\": \"PT\"}}]}},\"aggs\": {\"all_matching_docs\": {\"filters\": {\"filters\": {\"all\": {\"match_all\": {}}}},\"aggs\": {\"state\": {\"terms\": {\"field\": \"state.keyword\",\"size\": 10000},\"aggs\": {\"ulb\": {\"terms\": {\"field\": \"ulb.keyword\",\"size\": 10000},\"aggs\": {\"ward\": {\"terms\": {\"field\": \"ward.keyword\",\"size\": 10000},\"aggs\": {\"TotalFeedbackScore\": {\"sum\": {\"script\": {\"lang\": \"painless\",\"inline\": \"doc['todaysAverageCitizenRating'].value * doc['todaysNoOfCitizenResponsesForChannel'].value\"}}},\"TotalNumberofResponses\": {\"sum\": {\"field\": \"todaysNoOfCitizenResponsesForChannel\"}},\"avgfeedback\": {\"bucket_script\": {\"buckets_path\": {\"response\": \"TotalNumberofResponses\",\"feedbak\": \"TotalFeedbackScore\"},\"script\": \"((params.response / params.feedbak) * 100)*0.5\"}}}}}}}}}}}}}}"
          }
        ],
        "chartType": "metric",
        "valueType": "number",
        "drillChart": "none",
        "documentType": "nss",
        "action": "",
        "isRoundOff": true,
        "aggregationPaths": [
          "aggregatedsla",
          "avgfeedback"
        ],
        "insight": {
          "chartResponseMap" : "nssPtCitizenServiceDeliveryIndex",
          "action" : "differenceOfNumbers",
          "upwardIndicator" : "positive",
          "downwardIndicator" : "negative",
          "textMessage" : "$indicator$value% than last $insightInterval",
          "colorCode" : "#228B22",
          "insightInterval" : "year",
          "isRoundOff": true
        },
        "_comment": " "
      }


    MasterDashboardConfig.json

Landing Page

Overview Page

PT National Dashboard

How to configure the above KPIs for other modules

To have other modules for the below KPIs -
SLA KPI - 2 Properties to be added in individual module national dashboard indexes as explained above -

  • todaysApplicationsWithinSLA

  • todaysMovedApplicationsForApplicationStatus

Pendancy KPI - Property already present for Property Tax module, but would be added for other modules if not present as explained above.

  • todaysClosedApplications

Citizen Feedback Score and Citizen Delivery Index KPI - The Citizen Feedback National Dashboard Index added above for Property Tax will handle data for other modules as well.

To present data for other modules Citizen Feedback service linked here should be integrated with your individual modules.

Adapter Level Changes Required for the above KPIs - {Link to Adapter Doc}

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