Introduction
Routing of the grievance is defined as assigning the grievance to the last mile employee from a ULB who has been designated with the responsibility to address it within the stipulated time frame. Assigning a grievance to the last mile employee would be based on grievance type, department, and the lowest boundary of the ULB.
Data Table
Not applicable as this feature as of now not available.
Procedure
Not applicable as this feature as of now not available.
Checklist
Not applicable as this feature as of now not available.
Attachments
Not applicable as this feature as of now not available.