Team Composition for DIGIT Implementation (draft)

Owned by Omkar Ghatpande
Last updated: Jan 25, 2021
4 min read

Program Execution Teams

Team Size

Roles/Actors

Proposed Composition

Timelines

Location

Program Management

2

Program Leader
Program Manager

State / Deputation
(External Consultants can be onboarded here if required)

Full-time

Central

Domain Experts

1-2

Domain experts for mCollect and Trade License

Senior Resources from ULBs / State Govt Depts. who can help in

  1. interpretation of rules

  2. propose reforms as required

From initiation till requirement finalisation / rollout

Central

Coordination + Execution Team

1 per ULB

Nodal Officers per ULB

ULB Staff (Tax Inspectors / Tax Suprintendants / Revenue Officers etc)

Full-time

Local

Technology Implementation Team

6-8

1 Program Manager
1 Sr. Developer
1 Jr. Developer
1 Tester
1 Data Migration Specialist / DBA
1 DevOps Lead
1 Business Analyst
1 Content / Documentation Expert

Outsourced

From initiation to rollout

Central

Data Preparation and Coordination (MIS)

1-2

MIS / Data / Cross-functional

Outsourced / Contract

Full-time

Central

Capacity Building / IEC

2-4

Content developers and Trainers / Process Experts

Outsourced / Contract

For 6-12 months post rollout

Central

Monitoring

4-6

Nodal Officers one per 2/3 Districts

State / Deputation

For 3-6 months post rollout

Semi-local

Help Desk and Support

4-5

Help Desk Support Analyst

Outsourced

For 12 months post rollout / as per contract

Central

 

Title

Responsibilities

Qualifications

Program Manager

Day to day project ownership / management and coordination within project team as well as with State PMU

MBA / Relevant

Required 10+ years of Project/Program management experience implementing Tally / ERP Systems in large government deployments with extensive understanding of finance and accounting systems

Tech Lead / Sr. Developer

Decides all technical aspects / solutioning for the project in coordination with project plan and aligns resources to achieve project milestones

B.Tech / M.Tech / MCA

Required 8+ years of technology/solutioning experience. Preferred experience of deploying and maintaining large integrated platforms / systems

Jr. Developer / Support Engineer

Takes leadership with respect to complex technical solutions

B.Tech / M.Tech / MCA

Required 5+ years IT experience with skills such as Java, Core java, PostgreSQL, GIT, Linux, Kibana, Elasticsearch, JIRA - Incident management, ReactJS, SpringBoot, Microservices, NodeJS

Tester / QA

Tests features developed for completeness and accuracy with respect to defined business requirements

B.Tech / M.Tech / MCA

Required 5+ years IT experience with skills such as users stories and/use cases/requirements, execute all levels of testing (System, Integration, and Regression) JIRA - Incident management

Data Migration Specialist

Works with data collection teams to collect, clean and migrate legacy data into platform

Candidate with strong exposure to data migration and postgreSQL with 5+ years of experience in migrating data between disparate systems. Handson experience with MS Excel and Macros.

DevOps Lead

In case of cloud:
Owns all deployments and configurations needed for running the platform in cloud

In case of SDC:
Works with SDC teams on deployments and configurations needed for running the platform in SDC

5+ years of overall experience
Strong hands-on Linux experience (RHEL/CentOS, Debian/Ubuntu,Core OS)
Strong handson Experience in managing AWS/Azure cloud instance
Strong scripting skills (Bash, Python, Perl) with Automation.
Strong hands-on in Git/Github, Maven, DSN/Networking Fundamentals.
Strong knowledge of CI/CD Jenkins continuous integration tool
Good knowledge of infrastructure automation tools (Ansible,Terraform)
Good hands-on experience with Docker containers including container management platforms like Kubernetes
Strong hands-on in Web Servers (Apache/NGINX) and Application Servers (Jboss/Tomcat/Spring boot)

Business Analyst

Works with domain experts to understand business and functional requirements and converts them into workable features

Tests features developed for completeness and accuracy with respect to defined business requirements

BE / Masters / MBA

5+ years of experience in:
Creating a detailed business analysis, outlining problems, opportunities and solutions for a business like Planning and monitoring, Variance Analysis, Reporting, Defining business requirements and reporting them back to stakeholders

Content / Documentation Expert

Works on documentation and preparation of project specific artifacts

Good experience in creating and maintaining documentation (multi-lingual) for government programs. Ability to write clearly in a user friendly manner. Proficiency in MS Office tools

Data Preparation and Coordinaton (MIS)

Works with ULB teams to gather data necessary for deployment of platform and guides them in operating the platform

BCom / MCom / Accounting Background

1+ year of experience along with good understanding of MS Excel and Macros and good typing skills

Capacity Building / IEC Personnel

Works with ULB teams on-site on creating content and delivering trainings

BCom / MCom / Accounting Background

  • Required demonstrated experience in building the capacity of governmental personnel to influence change;

  • Proficiency with IEC content creation / delivery, theories, methods and technology in capacity building field, especially in supporting multi-stakeholder processes

Help Desk Support Team

First line of support for ULB teams to answer all calls which arrive with respect to the platform

BCom / MCom / Accounting Background

Knowledge of managing helpdesk, fluent in local language, good typing skills.
Strong process and application knowledge