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Release Notes for Water and Sewerage v2.1 (Property Creation and Enhancement features)

Release Notes for Water and Sewerage v2.1 (Property Creation and Enhancement features)

Owned by Aditya K
May 31, 2020


Authorized ByEnter the name of the product owner/manager
Version2.1
Date01-05-2020
AuthorAditya Kumar

Overview


ProductWater & Sewerage v2.1
Environment

In version 2.1 of Water & Sewerage, a user can perform the following actions:

  1. Search for a property within W&S to get a new connection
  2. Create a new property, if a user's property is not registered in the system

Apart from these, there are also few more features added in order to bring enhancements in the product, such as 'Documents required page before applying', 'Inclusion of rebate/penalty', 'Format changes in Sanction letter/SMS', 'Addition of payment status'.


Highlights


  1. Create a property from W&S, Apply for a new Connection page, using minimum required parameters to generate a property ID
  2. Search for property from the Property search page in W&S, to get a connection on any property which is registered in the system
  3. Upfront information about the documents required for applying for a new connection
  4. Apply rebate/penalty at the time of bill payment
  5. Citizen to get additional information about 'Plumber assigned' and 'SLA' in Notifications and Sanction letter


Release Features

The W&S Version 2.1 release is equipped to allow citizens and employee to register a property for new water and sewerage connection . The application is designed to facilitate following affordance:

  • Search any Property 
  • Create a new Property
  • Employee can apply rebate/penalty at the time of bill payment
Product NameKey FeatureDescription
Water & Sewerage v2.1Search Property
  1. Search for a property at the time of applying for a new connection
  2. Search using simple parameters as Mobile no., Unique property ID
  3. Citizen can search properties in other cities as well
  4. Link the property to get a new connection

Register New Property 
  1. Create a new property by filling basic information
  2. Enter Property assembly details, location details and Owner details
  3. Generate a unique property ID to get a connection
  4. Property Tax ontology followed to cater more no. of use cases for property creation for eg.
    1. Property Usage Type
    2. Owner details

Documents required UI
  1. Upfront documents required page enlists the document required at the time of connection
  2. Fetches the value directly from W&S MDMS
  3. Configurable message at the footer

Payment status
  1. Payment status displayed on the task details page of the application
  2. Based on the state of the application, payment status displayed as 'Paid successfully' or 'Not paid'

Inclusion of rebate/penalty
  1. Provision to apply rebate/penalty on bill preview page
  2. Add reasons for providing rebate such as 'One time settlement scheme'

Sanction letter/SMS changes
  1. Plumber assigned details such as Plumber name, contact, licence no. added in Sanction letter and SMS
  2. Timeline for connection execution added in the form of SLA in Sanction letter and SMS


Notifications format


CodeType of NotificationFlowTrigger PointReceiversSMS MessageIn-app notification
NC-7Event basedMake PaymentCitizen/CEMP makes paymentAll Owners + ApplicantDear <Owner Name> , Your payment for New <Service> connection against the application <Application number> has been been succesfully recorded. Download your receipt using this link <receipt download link>. (1/2)Dear <Owner Name> , Your payment for New <Service> connection against the application <Application number> has been been succesfully recorded. You can download the receipt by clicking DOWNLOAD RECEIPT. Your connection will be activated within <SLA> days. Concerned plumber alloted to you is <Plumber name>, Licence No. <Plumber Licence No.>, Contact No. <Plumber Mobile No.>

Action button: DOWNLOAD RECEIPT
NC-10Event basedMake PaymentCitizen/CEMP makes paymentAll Owners + ApplicantYour connection will be activated within <SLA> days. Concerned plumber alloted to you is <Plumber name>, Licence No. <Plumber Licence No.>, Contact No. <Plumber Mobile No.>For more details, please log in to <mseva URL> or download <mseva app link>.(2/2)


User interface

Technical Documentation


Product NameFeatureLink to the document
Water and Sewerage v2.0Search/ Creation of property from W&STBA

Known Issues 


ProductIssue
Water and Sewerage v2.0SMS and email notification for payment failure

Addition of Rainwater harvesting facility status

https://digit-discuss.atlassian.net/jira/software/projects/WOR/boards/27?selectedIssue=WOR-298

https://digit-discuss.atlassian.net/jira/software/projects/WOR/boards/27?selectedIssue=WOR-302

Planned features/enhancement for the next release

  1. Consolidated billing and collection
  2. Edit connection details, accommodating
    1. Change in connection type (ie metered, non metered)
    2. Change in property ID (rejection of property in Property module)
    3. Change in connection particulars : Factors influencing billing amount, ie owner category etc
    4. Workflow approval
    5. Adjustment in demand
    6. Provision for connection to be available to a non owner
  3. DCB data upload and management
  4. Door step billing and collection
  5. Bulk meter reading upload
  6. Advance payments configurations