Authorized By
Version	2.1
Date	05-10-2020
Author	Aditya Kumar

Overview

Product	Water & Sewerage v2.1
Environment	Product UAT

This version of Water & Sewerage allows users to:

Edit existing water or sewerage connection information using a workflow approval process
Associate a non-owner (connection holder) of the property to any connection

Apart from these, a non-owner can also apply for a new connection, track application and view bills/receipts in his/her name.

Highlights

Modify connection information
1. Edit property details
2. Edit W&S particulars
3. Workflow approval process
W&S connection to a non-owner
1. Apply for a new connection
2. Modify connection holder
3. Bills in the name of the connection holder

Release Features

The 'Edit connection details' for W&S is equipped to facilitate citizens and employee to cater following use cases:

Replacing property ID for inactive properties
Changing property details
Legacy data migration

Missed attributes at the time of migration
Incorrect mapping of attributes

Non metered to Metered drives
Change of connection holder details

Product Name	Key Feature	Description
Water & Sewerage - Edit Connection details	Edit property details	Start 'modify flow' by accessing the 'action button' at the footer of the connection details page Choose from the two options 'Search Property' and 'Modify Property' Using 'Search Property' search a property ID and replace the existing property ID associated with the connection Click on 'Modify Property' to reach property information and make modifications Modifications in property information will initiate workflow in property module
	Edit W&S particulars	Under the 'modify flow' reach 'additional details' page Change the required information page Upload required documents
	Apply/modify connection holder details	Additional card on 'property details' page to capture connection holder details at the time of applying for a new connection The default option to capture connection holder details as 'owner details' Provision to edit 'connection holder details' along with property and W&S details under the 'modify flow'
	Miscellaneous features	Bills to be produced in the name of 'connection holder' present in the system Access to 'My connections' Search connection using both 'connection holder' and 'owner'

Code	Type of Notification	Flow	Trigger Point	Receivers	SMS Message	In-app notification
MC-1	Event-based	Application submitted	Application Submission	Primary Owner + Connection Holder	Dear Consumer, You have successfully submitted your application for Modification of the Connection. Your Application No. is <Application number>. Click here to download your application <Application download link>. For more information, please log in to <mseva URL> or download <mseva app link>.	Dear <Receiver>, You have successfully submitted your application for Modification of the Connection. Your Application No. is <Application number> Action Button: Download Application
MC-2	Event-based	Application approved	AP approves Application	Primary Owner + Connection Holder	Dear Consumer, Your Application <Application number> for Modification of the Connection has been approved. Changes will be effective from <date effective from>. For more details, please log in to <mseva URL> or download <mseva app link>.	Dear Consumer, Your Application <Application number> for Modification of the Connection has been approved. Changes will be effective from <date effective from>. Click here for more details <View History Link>
MC-3	Event-based	Application rejected	AP Rejects Application	Primary Owner + Connection Holder	Dear Consumer, Your Application <Application number> for Modification of the Connection has been rejected. For more details, please log in to <mseva URL> or download <mseva app link>.	Dear Consumer, Your Application <Application number> for Modification of the Connection has been rejected. Click here for more details <View History Link>
MC-4	Event-based	Application edited	AP Edits Application	Primary Owner + Connection Holder	Dear Consumer, Your Application <Application number> for Modification of the Connection has been edited. For more details, please log in to <mseva URL> or download <mseva app link>.	Dear Consumer, Your Application <Application number> for Modification of the Connection has been edited. Click here for more details <View History Link>
WS-1	Event-based	Bill generation	Bill generated by the system	Primary Owner + Connection Holder	Dear Consumer, Your<Service> Bill for <Billing Period> has been generated. Please pay the amount due: <bill amount> by due date <Due Date>. Following is the link to your bill: <Open payment link>	Your <Service> Bill for <Billing Period> has been generated. Please pay the amount due: <bill amount> by due date <Due Date>. Action button: Pay Now
WS-2	Event-based	Payment	Payment completed	Primary Owner + Connection Holder	Dear Consumer, Your payment of <Amount paid> toward <Service> Bill for <Billing Period> has been received. Following is the link to your receipt: <Without Auth Receipt Download Link>	Your payment of <Amount paid> toward <Service> Bill for <Billing Period> has been received. Action button: Download Receipt

User Interface

Technical Documentation

Product Name	Feature	Link to the document
Water & Sewerage - Edit Connection details	Edit connection details

Known Issues

Product

Issue

Water & Sewerage - Edit Connection details

RAIN-1641 - Getting issue details... STATUS

RAIN-1639 - Getting issue details... STATUS

RAIN-1640 - Getting issue details... STATUS

RAIN-1642 - Getting issue details... STATUS

RAIN-1638 - Getting issue details... STATUS

Planned features/enhancement for the next release

Demand correction from the employee side to handle use cases mentioned below:
1. Court case settlement
2. Arrears write off
3. DCB correction
4. Handling refunds
Modify connection, Bill amendment option in citizen side