Promotion Doc whatsapp-PGR chatbot

Owned by Gopesh Yadav (Unlicensed)
Last updated: Aug 12, 2020
2 min read

Endpoint Configuration

/whatsapp-webhook/messages

Secure this endpoint with necessary security policy.(Presently allow request from certain IP addresses(203.212.70.58, valuefirst provider IP))

Template message configration:

If we are using whatsapp server mobile number for the first time (configured new number), ask whatsapp provider to configure template messages mentioned on the sheet next for that number. The template ids provided by them needs to be used in environment variables mentioned in the next section.

Builds

  • Frontend (refer the latest release builds if the build deployed after the release)

    • citizen:327-release-extended-feb-24-92a74490(QA)

    • Citizen:372-pgr-ui-enhancements-release-0718682e (UAT)

    • Citizen:842-punjab_citizen_specific_relase-c2ef700a (PROD)

 

  • Service Builds: (refer the latest release builds if the build deployed after the release) Please tick cluster-configs  option while deploying

    • Chatbot:- chatbot-db:49-chatbot-64f0c78 

    • Egov-user-chatbot:- 

      • egov-user-chatbot:4-user_changes_MT-621fe60 (If user data encryption enabled in the environent)(currently only for QA.)

      • egov-user-chatbot:9-user-chat-prod-49a8547 (If user data encryption not done in the environment)(currently build to be used on UAT)

    • egovio/egov-url-shortening-db:11-url-shortening-6e4ee58



Environment Variables:-

1. key: egov-services-fqdn-name

section: egov-config

2. key: kafka-brokers

section: egov-config

3. key: egov-user-chatbot

section: egov-service-host

4. key: egov-user

section: egov-service-host

5. key: zuul

section: egov-service-host

  • Add value-first username and password in environment secret key config files with key “valuefirst.username” and “valuefirst.password” in “chatbot:” section.

  • Add  citizen fixed otp (any numeric of length 6) with key “citizen-login-password-otp-fixed-value:” in environment secrets in “egov-user-chatbot:” section

ex:-https://github.com/egovernments/eGov-infraOps/blob/master/helm/environments/dev-secrets.yaml

  • The default state tenantId used in egov-user-chatbot is “pb“, if different tenantId required then add following in environment yml.

egov-user-chatbot:

egov-state-level-tenant-id: "pg"

ex:- https://github.com/egovernments/eGov-infraOps/blob/master/helm/environments/uat.yaml#L315

  • Override following environment variables

    • kafka-topics-partition-count: suitable value

    • kafka-topics-replication-factor: suitable value 

    • kafka-consumer-poll-ms: suitable value

    • kafka-producer-linger-ms: suitable value

    • contact-card-whatsapp-number: configured WA number

    • contact-card-whatsapp-name: "mSeva Punjab"

    • valuefirst-whatsapp-number: configured WA number

    • Valuefirst-notification-assigned-templateid: fill correct template id registered for WA number here

    • Valuefirst-notification-resolved-templateid: fill correct template id registered for WA number here

    • valuefirst-notification-rejected-templateid: fill correct template id registered for WA number here

    • valuefirst-notification-reassigned-templateid: fill correct template id registered for WA number here

    • valuefirst-notification-commented-templateid: fill correct template id registered for WA number here

    • valuefirst-notification-welcome-templateid: fill correct template id registered for WA number here

    • Valuefirst-notification-root-templateid: fill correct template id registered for WA number here

    • valuefirst-send-message-url:"https://api.myvaluefirst.com/psms/servlet/psms.JsonEservice"



Indexer Config:-

https://github.com/egovernments/configs/blob/master/egov-indexer/chatbot-telemetry.yaml



Localisations:-

  • All localisation codes for all defined PGR complaint categories should be present in PGR localisations with prefix “pgr.complaint.category.” .

 

 

MDMS: