ULB officials or employees receive the service requests and are responsible for routing these requests to specific DSOs.
Employees can -
Create Desludging application
Make payment
Update application / Generate Demand
Assign DSO to an application
Re-assign DSO to an application
Assign Vehicle
Cancel the application
Reject the application
Create Desludging Application
Make Payment
Assign Requests to DSO
Assign Vehicle on behalf of DSO
Login with Editor access
Complete Requests on behalf of DSO
Login with Editor access