devOps changes for KPIs:
New properties to be added for Property Tax
Add following properties in PT index: pt-national-dashboard:
"PT":{"transactions":"array::number","todaysTotalApplications":"number","todaysClosedApplications":"number","assessments":"number","assessedProperties":"array::number","propertiesRegistered":"array::number","todaysCollection":"array::number","propertyTax":"array::number","cess":"array::number","rebate":"array::number","penalty":"array::number","interest":"array::number","noOfPropertiesPaidToday":"number","todaysApplicationsWithinSLA":"number","todaysMovedApplications":"array::number"}“todaysApplicationsWithinSLA":"number","todaysMovedApplications":"array::number" need to be added.
Reference: https://github.com/egovernments/DIGIT-DevOps/blob/e27ebd66f344e461d4c3ccfd0e3edf1a14aa0ea2/deploy-as-code/helm/environments/uat.yaml#L341
NOTE: For other modules the property “todaysClosedApplications” may be missing, please add that as well.Add groupby mapping for todaysMovedApplications i.e. applicationStatus
"PT":{"financialYear","usageCategory","applicationStatus"}
One in red is to be added.
Reference:https://github.com/egovernments/DIGIT-DevOps/blob/e27ebd66f344e461d4c3ccfd0e3edf1a14aa0ea2/deploy-as-code/helm/environments/uat.yaml#L343
Changes for Citizen-Feedback-National-Dashboard
Add module-index-mapping for citizen-feedback-national-dashboard index in both places given below
Add module-fields-mapping
Add master-module-fields-mapping
Add groupby mapping for Channel
"CF":{"channel"}
Index changes
Pt-national-dashboard:
Update pt-national-dashboard index mapping so as to add 2 new properties: todaysApplicationsWithinSLA, todaysMovedApplicationsForApplicationStatus
PUT pt-national-dashboard/_mapping/nss
{
"properties" : {
"applicationStatus" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"assessedPropertiesForUsageCategory" : {
"type" : "long"
},
"assessments" : {
"type" : "long"
},
"avgTaxCollectedPerProperty" : {
"type" : "long"
},
"cessForUsageCategory" : {
"type" : "long"
},
"createdBy" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"createdTime" : {
"type" : "long"
},
"date" : {
"type" : "date",
"format" : "dd-MM-yyyy HH:mm:ss||dd-MM-yyyy||epoch_millis||dd-MM-yyyy'T'HH:mm:ss.SSSZ"
},
"financialYear" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"interestForUsageCategory" : {
"type" : "long"
},
"lastModifiedBy" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"lastModifiedTime" : {
"type" : "long"
},
"module" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"noOfPropertiesPaidToday" : {
"type" : "long"
},
"nonTaxCollections" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"penaltyForUsageCategory" : {
"type" : "long"
},
"propertiesRegisteredForFinancialYear" : {
"type" : "long"
},
"propertyTaxForUsageCategory" : {
"type" : "long"
},
"rebateForUsageCategory" : {
"type" : "long"
},
"region" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"state" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"taxCollections" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"todaysApplicationsWithinSLA" : {
"type" : "long"
},
"todaysClosedApplications" : {
"type" : "long"
},
"todaysCollectionForNonTaxCollections" : {
"type" : "long"
},
"todaysCollectionForTaxCollections" : {
"type" : "long"
},
"todaysCollectionForUsageCategory" : {
"type" : "long"
},
"todaysMovedApplications" : {
"type" : "long"
},
"todaysMovedApplicationsForApplicationStatus" : {
"type" : "long"
},
"todaysTotalApplications" : {
"type" : "long"
},
"totalApplicationsPaidTheTax" : {
"type" : "long"
},
"transactionsForUsageCategory" : {
"type" : "long"
},
"ulb" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"usageCategory" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
},
"ward" : {
"type" : "text",
"fields" : {
"keyword" : {
"type" : "keyword",
"ignore_above" : 256
}
}
}
}
}
Citizen-feedback-national-dashboard
A new national dashboard index for citizen feedback is created.
PUT citizen-feedback-national-dashboard {} PUT citizen-feedback-national-dashboard/_mapping/nss { "properties": { "ulb": { "type": "text", "fields": { "keyword": { "type": "keyword", "ignore_above": 256 } } }, "state": { "type": "text", "fields": { "keyword": { "type": "keyword", "ignore_above": 256 } } }, "ward": { "type": "text", "fields": { "keyword": { "type": "keyword", "ignore_above": 256 } } }, "region": { "type": "text", "fields": { "keyword": { "type": "keyword", "ignore_above": 256 } } }, "module":{ "type": "text", "fields": { "keyword": { "type": "keyword", "ignore_above": 256 } } }, "serviceType":{ "type": "text", "fields": { "keyword": { "type": "keyword", "ignore_above": 256 } } }, "serviceModule":{ "type": "text", "fields": { "keyword": { "type": "keyword", "ignore_above": 256 } } }, "channel": { "type": "text", "fields": { "keyword": { "type": "keyword", "ignore_above": 256 } } }, "todaysNoOfCitizenResponsesForChannel": { "type": "long" }, "todaysAverageCitizenRating": { "type": "long" }, "date": { "type": "date", "format": "dd-MM-yyyy HH:mm:ss||dd-MM-yyyy||epoch_millis||dd-MM-yyyy'T'HH:mm:ss.SSSZ" } } }Follow this document National Dashboard Ingest Service to set up ingest API for Citizen Feedback National Dashboard Index
Ingest API -
Port-forward national dashboard ingest service and hit the below curl.
This should result in ingestion of data for the date provided in the request body.
curl --location 'http://localhost:8081/national-dashboard/metric/_ingest' \ --header 'Content-Type: application/json' \ --data '{ "RequestInfo": { "apiId": "asset-services", "ver": null, "ts": null, "action": null, "did": null, "key": null, "msgId": "search with from and to values", "authToken": "641ab660-3057-4593-b68b-95ea2ac6f653", "userInfo": { "id": 11227, "uuid": "151cb3c7-3713-4e15-b9a1-3babd6d5e5a9", "userName": "UATPTSU", "name": "PT Super User", "mobileNumber": "8990877667", "emailId": "", "locale": null, "type": "EMPLOYEE", "roles": [ { "name": "NDA SYSTEM", "code": "NDA_SYSTEM", "tenantId": "pg.citya" }, { "name": "PT Counter Employee", "code": "PT_CEMP", "tenantId": "pg.citya" }, { "name": "Property Approver", "code": "PROPERTY_APPROVER", "tenantId": "pg.citya" }, { "name": "PT Doc Verifier", "code": "PT_DOC_VERIFIER", "tenantId": "pg.citya" }, { "name": "Property Tax Receipt Cancellator", "code": "CR_PT", "tenantId": "pg.citya" }, { "name": "PT Counter Approver", "code": "PT_APPROVER", "tenantId": "pg.citya" }, { "name": "PT Field Inspector", "code": "PT_FIELD_INSPECTOR", "tenantId": "pg.citya" }, { "name": "Property Verifier", "code": "PROPERTY_VERIFIER", "tenantId": "pg.citya" } ], "active": true, "tenantId": "pg.citya", "permanentCity": null } }, "Data": [ { "date": "01-04-2023", "module": "CF", "ward": "Block 1", "ulb": "pb.amritsar", "region": "Amritsar-MC", "state": "Punjab", "metrics": { "serviceModule":"PT", "serviceType": "PT_CREATE", "todaysNoOfCitizenResponses": [ { "groupBy": "channel", "buckets": [ { "name": "ONLINE", "value": 12 }, { "name": "COUNTER", "value": 5 } ] } ], "todaysAverageCitizenRating": 4.5 } } ] }'
Configs:
ChartApiConfigs.json:
MasterChart
Add following configs"nssPtSlaAchieved": { "chartName": "NATIONAL_DSS_PT_SLA_ACHIEVED", "queries": [ { "module": "PT", "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}", "dateRefField": "date", "indexName": "pt-national-dashboard", "aggrQuery": "{\"aggs\":{\"AGGR\":{\"filter\":{\"bool\":{\"must\":[{\"term\":{\"applicationStatus.keyword\":\"APPROVED\"}}]}},\"aggs\":{\"stateApplicationsWithinSla\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applicationsSubmittedWithInSla\":{\"avg\":{\"field\":\"todaysApplicationsWithinSLA\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applicationsSubmittedWithInSla\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Applications_Within_SLA\":{\"sum_bucket\":{\"buckets_path\":\"stateApplicationsWithinSla.stateApplications\"}},\"stateMovedApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"totalMovedApplications\":{\"avg\":{\"field\":\"todaysMovedApplicationsForApplicationStatus\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.totalMovedApplications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Moved_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateMovedApplications.stateApplications\"}}}}}}" } ], "chartType": "metric", "valueType": "percentage", "drillChart": "none", "documentType": "nss", "action": "percentage", "isRoundOff": true, "aggregationPaths": [ "Total_Applications_Within_SLA", "Total_Moved_Applications" ], "insight": { "chartResponseMap" : "nssPtSlaAchieved", "action" : "differenceOfNumbers", "upwardIndicator" : "positive", "downwardIndicator" : "negative", "textMessage" : "$indicator$value% than last $insightInterval", "colorCode" : "#228B22", "insightInterval" : "year", "isRoundOff": true }, "_comment": " " }, "nssPtPendancy": { "chartName": "NATIONAL_DSS_PT_PENDANCY", "queries": [ { "module": "PT", "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}", "dateRefField": "date", "indexName": "pt-national-dashboard", "aggrQuery": "{\"aggs\":{\"all_matching_docs\":{\"filters\":{\"filters\":{\"all\":{\"match_all\":{}}}},\"aggs\":{\"stateClosedApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applications\":{\"avg\":{\"field\":\"todaysClosedApplications\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Closed_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateClosedApplications.stateApplications\"}},\"stateTotalApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applications\":{\"avg\":{\"field\":\"todaysTotalApplications\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateTotalApplications.stateApplications\"}},\"Applications_Pending\":{\"bucket_script\":{\"buckets_path\":{\"total\":\"Total_Applications\",\"closed\":\"Total_Closed_Applications\"},\"script\":\"(params.total - params.closed) \"}}}}}}" } ], "chartType": "metric", "valueType": "percentage", "drillChart": "none", "documentType": "nss", "action": "percentage", "isRoundOff": true, "aggregationPaths": [ "Applications_Pending", "Total_Applications" ], "insight": { "chartResponseMap" : "nssPtPendancy", "action" : "differenceOfNumbers", "upwardIndicator" : "positive", "downwardIndicator" : "negative", "textMessage" : "$indicator$value% than last $insightInterval", "colorCode" : "#228B22", "insightInterval" : "year", "isRoundOff": true }, "_comment": " " }, "nssOverviewPendancy": { "chartName": "NATIONAL_DSS_OVERVIEW_PENDANCY", "queries": [ { "module": "PT", "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}", "dateRefField": "date", "indexName": "pt-national-dashboard", "aggrQuery": "{\"aggs\":{\"all_matching_docs\":{\"filters\":{\"filters\":{\"all\":{\"match_all\":{}}}},\"aggs\":{\"stateClosedApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applications\":{\"avg\":{\"field\":\"todaysClosedApplications\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Closed_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateClosedApplications.stateApplications\"}},\"stateTotalApplications\":{\"terms\":{\"field\":\"state.keyword\"},\"aggs\":{\"intermediateAggrULB\":{\"terms\":{\"field\":\"ulb.keyword\"},\"aggs\":{\"intermediateAggrWard\":{\"terms\":{\"field\":\"ward.keyword\"},\"aggs\":{\"days\":{\"terms\":{\"field\":\"date\"},\"aggs\":{\"applications\":{\"avg\":{\"field\":\"todaysTotalApplications\"}}}},\"wardapplications\":{\"sum_bucket\":{\"buckets_path\":\"days.applications\"}}}},\"ulbApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrWard.wardapplications\"}}}},\"stateApplications\":{\"sum_bucket\":{\"buckets_path\":\"intermediateAggrULB.ulbApplications\"}}}},\"Total_Applications\":{\"sum_bucket\":{\"buckets_path\":\"stateTotalApplications.stateApplications\"}},\"Applications_Pending\":{\"bucket_script\":{\"buckets_path\":{\"total\":\"Total_Applications\",\"closed\":\"Total_Closed_Applications\"},\"script\":\"(params.total - params.closed) \"}}}}}}" } ], "chartType": "metric", "valueType": "percentage", "drillChart": "none", "documentType": "nss", "action": "percentage", "isRoundOff": true, "aggregationPaths": [ "Applications_Pending", "Total_Applications" ], "insight": { "chartResponseMap" : "nssOverviewPendancy", "action" : "differenceOfNumbers", "upwardIndicator" : "positive", "downwardIndicator" : "negative", "textMessage" : "$indicator$value% than last $insightInterval", "colorCode" : "#228B22", "insightInterval" : "year", "isRoundOff": true }, "_comment": " " }, "nssPtCitizenFeedbackScore": { "chartName": "NATIONAL_DSS_PT_CITIZEN_FEEDBACK_SCORE", "queries": [ { "module": "CF", "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}", "dateRefField": "date", "indexName": "citizen-feedback-national-dashboard", "aggrQuery": "{\"aggs\":{\"AGGR\":{\"filter\":{\"bool\":{\"must\":[{\"term\":{\"serviceModule.keyword\":\"PT\"}}]}},\"aggs\":{\"Total Feedback Score\":{\"sum\":{\"script\":{\"lang\":\"painless\",\"inline\":\"doc['todaysAverageCitizenRating'].value * doc['todaysNoOfCitizenResponsesForChannel'].value\"}}},\"Total Number of Responses\":{\"sum\":{\"field\":\"todaysNoOfCitizenResponsesForChannel\"}}}}}}" } ], "chartType": "metric", "valueType": "number", "drillChart": "none", "documentType": "nss", "action": "division", "isRoundOff": true, "aggregationPaths": [ "Total Feedback Score", "Total Number of Responses" ], "insight": { "chartResponseMap" : "nssPtCitizenFeedbackScore", "action" : "differenceOfNumbers", "upwardIndicator" : "positive", "downwardIndicator" : "negative", "textMessage" : "$indicator$value% than last $insightInterval", "colorCode" : "#228B22", "insightInterval" : "year", "isRoundOff": true }, "_comment": " " }, "nssOverviewCitizenFeedbackScore": { "chartName": "NATIONAL_DSS_OVERVIEW_CITIZEN_FEEDBACK_SCORE", "queries": [ { "module": "CF", "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}", "dateRefField": "date", "indexName": "citizen-feedback-national-dashboard", "aggrQuery": "{\"aggs\":{\"AGGR\":{\"filter\":{\"bool\":{\"must\":[{\"term\":{\"serviceModule.keyword\":\"PT\"}}]}},\"aggs\":{\"Total Feedback Score\":{\"sum\":{\"script\":{\"lang\":\"painless\",\"inline\":\"doc['todaysAverageCitizenRating'].value * doc['todaysNoOfCitizenResponsesForChannel'].value\"}}},\"Total Number of Responses\":{\"sum\":{\"field\":\"todaysNoOfCitizenResponsesForChannel\"}}}}}}" } ], "chartType": "metric", "valueType": "number", "drillChart": "none", "documentType": "nss", "action": "division", "isRoundOff": true, "aggregationPaths": [ "Total Feedback Score", "Total Number of Responses" ], "insight": { "chartResponseMap" : "nssOverviewCitizenFeedbackScore", "action" : "differenceOfNumbers", "upwardIndicator" : "positive", "downwardIndicator" : "negative", "textMessage" : "$indicator$value% than last $insightInterval", "colorCode" : "#228B22", "insightInterval" : "year", "isRoundOff": true }, "_comment": " " }, "nssPtCitizenServiceDeliveryIndex": { "chartName": "NATIONAL_DSS_PT_CITIZEN_SERVICE_DELIVERY_INDEX", "queries": [ { "module": "PT", "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}", "dateRefField": "date", "indexName": "pt-national-dashboard", "aggrQuery": "{\"aggs\": {\"all_matching_docs\": {\"filters\": {\"filters\": {\"all\": {\"match_all\": {}}}},\"aggs\": {\"state\":{\"terms\": {\"field\": \"state.keyword\",\"size\": 10000},\"aggs\": {\"ulb\": {\"terms\": {\"field\": \"ulb.keyword\",\"size\": 10000},\"aggs\": {\"ward\": {\"terms\": {\"field\": \"ward.keyword\",\"size\": 10000},\"aggs\": {\"SlaintermediateAggr\": {\"terms\": {\"field\": \"date\",\"size\": 10000},\"aggs\": {\"applicationsSubmittedWithInSla\": {\"avg\": {\"field\": \"todaysApplicationsWithinSLA\"}}}},\"Total_Applications_Within_SLA\": {\"sum_bucket\": {\"buckets_path\": \"SlaintermediateAggr.applicationsSubmittedWithInSla\"}},\"app\": {\"filter\": {\"bool\": {\"must\":[{\"match\":{\"applicationStatus.keyword\" : \"APPROVED\"}}]}},\"aggs\": {\"totalapplication\": {\"sum\": {\"field\": \"todaysMovedApplicationsForApplicationStatus\"}}}},\"aggregatedsla\": {\"bucket_script\": {\"buckets_path\": {\"total\": \"app.totalapplication\",\"withinsla\": \"Total_Applications_Within_SLA\"},\"script\": \"((params.withinsla / params.total) * 100)*0.5\"}}}}}}}}}}}}" }, { "module": "CF", "requestQueryMap": "{\"state\" : \"state.keyword\",\"ulb\" : \"ulb.keyword\",\"ward\" : \"ward.keyword\"}", "dateRefField": "date", "indexName": "citizen-feedback-national-dashboard", "aggrQuery": "{\"aggs\":{\"AGGR\":{\"filter\":{\"bool\": {\"must\": [{\"term\": {\"serviceModule.keyword\": \"PT\"}}]}},\"aggs\": {\"all_matching_docs\": {\"filters\": {\"filters\": {\"all\": {\"match_all\": {}}}},\"aggs\": {\"state\": {\"terms\": {\"field\": \"state.keyword\",\"size\": 10000},\"aggs\": {\"ulb\": {\"terms\": {\"field\": \"ulb.keyword\",\"size\": 10000},\"aggs\": {\"ward\": {\"terms\": {\"field\": \"ward.keyword\",\"size\": 10000},\"aggs\": {\"TotalFeedbackScore\": {\"sum\": {\"script\": {\"lang\": \"painless\",\"inline\": \"doc['todaysAverageCitizenRating'].value * doc['todaysNoOfCitizenResponsesForChannel'].value\"}}},\"TotalNumberofResponses\": {\"sum\": {\"field\": \"todaysNoOfCitizenResponsesForChannel\"}},\"avgfeedback\": {\"bucket_script\": {\"buckets_path\": {\"response\": \"TotalNumberofResponses\",\"feedbak\": \"TotalFeedbackScore\"},\"script\": \"((params.response / params.feedbak) * 100)*0.5\"}}}}}}}}}}}}}}" } ], "chartType": "metric", "valueType": "number", "drillChart": "none", "documentType": "nss", "action": "", "isRoundOff": true, "aggregationPaths": [ "aggregatedsla", "avgfeedback" ], "insight": { "chartResponseMap" : "nssPtCitizenServiceDeliveryIndex", "action" : "differenceOfNumbers", "upwardIndicator" : "positive", "downwardIndicator" : "negative", "textMessage" : "$indicator$value% than last $insightInterval", "colorCode" : "#228B22", "insightInterval" : "year", "isRoundOff": true }, "_comment": " " }
MasterDashboardConfig.json
Landing Page
Overview Page
PT National Dashboard
How to configure the above KPIs for other modules
To have other modules for the below KPIs -
SLA KPI - 2 Properties to be added in individual module national dashboard indexes as explained above -
todaysApplicationsWithinSLA
todaysMovedApplicationsForApplicationStatus
Pendancy KPI - Property already present for Property Tax module, but would be added for other modules if not present as explained above.
todaysClosedApplications
Citizen Feedback Score and Citizen Delivery Index KPI - The Citizen Feedback National Dashboard Index added above for Property Tax will handle data for other modules as well.
To present data for other modules Citizen Feedback service linked here should be integrated with your individual modules.
Adapter Level Changes Required for the above KPIs - {Link to Adapter Doc}
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