S. No.

Action

Description

1

Initiate

The action will start the application for citizen and CEMP

2

Edit

Using this action the application can be opened in editable form and any changes can be performed

3

Submit

This action will freeze the application from citizen or CEMP and proceed further for workflow

4

Verify and Forward

This action will proceed application to next stage of workflow process and also assigns tasks to the next user in workflow (if needed)

5

Pay

This action will help to pay application fees

6

Approve

This action will be the last stage of application workflow which will grant permission for specific application

7

Activate connection

This action will create a consumer no. against the application and demand generation can start

8

Reject

This action will reject the application, the application rejected can’t be processed further or with the help of it citizens can not re-apply. He has to start a new application next time.

9

Send Back

An actor can assign back the application to the previous state if any edits/changes are required.

10

Send Back to Citizen

An actor can assign back the application to the citizen if any edits/changes are required.

11

View

Any one in the workflow can view the application and task details

12

Comment

Comments can be recorded before any action is taken which can change state of the application

13

Download/ Print

Download/Print of any artifacts can be configured as per the requirement for application processing