| Authorized By | Aravind Gaddala | |
| Version | Date | Author |
| V.1 | 30-05-2019 | Ajit Kumar |
| Overview | ||
The Miscellaneous Collection module digitizes all non-tax payments made by citizens to the ULB. Key benefits of this module are:
|
Key Features
User Function Mapping
| User Type and Functions | |||||||
|---|---|---|---|---|---|---|---|
Citizen | Search Receipt Download Receipt | ||||||
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Administrator | View Reports | ||||||
Capture Miscellaneous Collection
| User Types | Functionalities |
|---|---|
| This feature for the ULB employee helps collect payments on the field or at the counter for any type of services provided by the ULB. It eliminates the use of manual receipts in the ULBs and hence streamlines the EoD processes like remittances. |
Search Receipts
| User Types | Functionalities |
|---|---|
| Citizens can search for receipts of previous payments with the Receipt No., Mobile Number and Service Category. The search results show details of the payment made and include a link to download the receipt. This helps citizens keep track of and maintain evidence of payments made. |
| ULB employees can search for receipts of previous payments with the Receipt No., Service Category and Mobile Number, on behalf of citizens. The search results show details of the payment made and include a link to download the receipt. This helps the ULB employees provide better service and build a connect with citizens. |
Notifications -SMS
| User Types | Functionalities |
|---|---|
| Citizens are notified by SMS after the payment is made. The SMS notification contains payment details and a link to download the receipt. |
Download receipt from the link
| User Types | Functionalities |
|---|---|
| This feature for the citizen helps to download the receipt once payment is made to the ULB. The citizen can click on the link and login to the portal to download the receipt. |
| ULB employees can download and print receipts in PDF format, from the link included in the search results. |
Reports
| User Types | Functionalities |
Administrator | ULB administrators can generate and view reports on collections received across different services and time periods. The reports enable them to understand shortfall, take decisions on possible revenue channels, streamline collection processes and plan collection drives. |