| Authorized By | Aravind Gaddala |
| Version | Date | Author |
Description
| Overview |
Universal Collections provides the capability to consolidate miscellaneous payments made by the citizen Universal Collection Feature List is a comprehensive document of all the features for the module. | The Miscellaneous Collection module digitizes all non-tax payments made by citizens to the ULB. |
It helps in eliminating Key benefits of this module are: - It consolidates sundry payments.
- Eliminates the paper-based process of issuing manual receipts
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to compute payments like Advertisement Taxes and Parking Charges. It also helps in streamlining the EoD collection process in a ULB by digitizing all payment streams.Key Features
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- Computes sundry payments like advertisement taxes, parking charges, etc. easily.
- It streamlines the EOD (End Of the Day) ULB collection process.
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Key Features
- Capture Miscellaneous Collections in the ULB.
- Payment by Cash/Cheque/DD/Credit/Debit Card.
- Search Receipts for previous payments.
- Notifications by SMS.
- Download Receipts.
- View Collection Register Reports
User Function Mapping
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User Type and Functions
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|---|
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Citizen
| Search Receipt Download Receipt |
Image ModifiedULB Employee |
| Employee Type | Functionalities |
|---|
| Counter Employee | Search Receipt |
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Search & Download Receipt Collect Payment |
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View Reports
Field | Search & | Field Employee | Search Receipt Download Receipt Collect Payment |
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View Reports
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 Image AddedULB
Administrator | View Reports |
Capture Miscellaneous Collection
| User Types | Functionalities |
|---|
 Image AddedULB Employees
| This feature for the ULB employee helps collect payments on the field or at the counter for any type of services provided by the ULB. It eliminates the use of manual receipts in the ULBs and hence streamlines the EoD processes like remittances. |
Search Receipts
| User Types | Functionalities |
|---|
Image ModifiedCitizen
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previous payments with the Receipt No., |
Mobile Number and Service Category. |
The search results show details of the payment made and include a |
link to download the receipt. This helps citizens keep track of and maintain evidence of payments made. |
Image ModifiedULB Employees |
| previous payments with the Receipt No., Service Category and Mobile Number |
Image RemovedULB Administrator
???? is Search Receipt feature available to ULB Admin??? | Capture Universal Collections [Miscellaneous Collections]
| User Types | Functionalities |
|---|
Image RemovedULB Employees | This feature for the ULB employee helps collect payments on the field or at the counter for any type of services provided by the ULB. It eliminates the use of manual receipts in the ULBs and hence streamlines the EoD processes like remittances.| , on behalf of citizens. The search results show details of the payment made and include a link to download the receipt. This helps the ULB employees provide better service and build a connect with citizens. |
Notifications -SMS
| User Types | Functionalities |
|---|
 Image ModifiedCitizen
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| Citizens are notified by SMS after the payment is |
| made. The SMS notification |
| contains payment details and a link to download the receipt. |
Download receipt from the link
| User Types | Functionalities |
|---|
Image AddedCitizen | This feature |
helps to download the receipt once payment is made to the ULB. The citizen can click on the link and login to the portal to download the receipt. |
Image AddedULB Employees |
ULB employees can download and print receipts in PDF format, from the link included in the search results |
Reports
| User Types | Functionalities |
Image Added ULB Administrator |
| ULB administrators can generate and view reports on collections received across different services and time periods. |
| The reports enable them to understand shortfall, take decisions on possible revenue channels, streamline collection processes and plan collection drives. |