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Product Vision

Metrics

Impact

?Enable to provide quality water supply and sewerage network for all citizens

?Impact Metrics

Water Connection

  1. Coverage

    1. Coverage of Water Supply connections (100%)

    2. The extent of Non-revenue Water (15%)

    3. The extent of Metering (100%)

  2. Service Delivery

    1. Efficiency in the redressal of customer complaints

    2. Per Capita Supply of Water 135 lpcd

    3. Continuity of Water supplied 24 Hours

    4. Quality of Water Supplied

  3. Revenue

    1. Efficiency in Collection of Water Charges

Sewerage Connection

Product Metrics

Roadmap Overview

Apr2021MayJunJulAugSepOctNovDecJan2022FebMarQ1 Product ReleaseQ1 Delivery Release
Product Completeness
Adoption

W&S Dues

Integrated Bill

Disconnect connection

Bill Cancellation

Bulk Meter Reading

Citizen UX Revamp

Employee UX Revamp

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