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ULB officials or employees receive the service requests and are responsible for routing these requests to specific DSOs.

‌Employees can -

  1. Create Desludging application

  2. Make payment

  3. Update application / Generate Demand

  4. Assign DSO to an application

  5. Re-assign DSO to an application

  6. Cancel the application

  7. Reject the application‌

Create Desludging Application

Make Payment

Assign Requests to DSO

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