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Context:

This document covers below point:

  • Workflow In general
  • What is egov workflow-V1.1
  • What is the diff b/w egov workflow-V1 and workflow-V1.1

Versions:

  • V1 (Jan-2017  To Dec-2018)

  • V1.1(Nov-2018 To Jan 2019)
  • V1.2 (Apr-2019 To May-2019)
  • V2 (Jun-2019 To Sept-2019)


Audience:

  • Product Managers
  • Developers
  • Testers
  • Co-creation partners
  • Implementation Team
  • Third Party(TP) integrators

What is workflow?

Workflows are a series of steps that moves a process from one state to another state by actions performed by different kind of Actors - Humans, Machines, Time based events etc. to achieve a goal like onboarding an employee, or approve an application or grant a resource etc.

Why do we need Workflow ?:

User View:

  • Manage worklist for user.
  • Make people accountable.
  • Control action task based on roles.

Development View:

  • No need for recompiling.
  • Rules kept as data.
  • Easier rule editing.

Type of Workflow:

    • Role based
    • Department based
    • Assignment Based
    • Jurisdiction based
    • Role + Jurisdiction based*

Objective V1.1:

  • Role based workflow.
  • Easy way of writing rule.
  • File movement within workflow roles.

Key Features:

Below are the feature list.

    • Always allow anyone with a role in the workflow state machine to view the workflow instances and comment on it
    • On the creation of workflow it will appear in the inbox of all employees that have roles that can perform any state transitioning actions in this state.
    • Once an instance is marked to an individual employee it will appear only in that employees inbox although point 1 will still hold true and all others participating in the workflow can still search it and act if they have necessary action available to them
    • If the instance is marked to a person who cannot perform any state transitioning action, they can still comment/upload and mark to anyone else.
    • Overall SLA
    • State level SLA


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