Introduction
Penalty is levied from the consumer if the consumer fails to make the payment for the bill raised before a specified due date. The consumer has to make the full payment before due date to avoid penalty charges. The number of days after which the penalty is applicable should be configurable at the ULB level.
The penalty can be
Fixed amount
Percentage: When it is a percentage, it can be levied on
Entire bill amount
Balance pending when partial payments have been made
Data Table
Sr. No. | *Penalty based on (Bill amount/Balance pending) | *Grace period (days) | *Penalty flat amount (Rs) | *Penalty (%) |
|---|---|---|---|---|
1 | Balance Pending | 15 | 40 | 10 |
Note: Data given in the above table is a sample data.
Procedure
Data Definition
Sr. No. | Column Name | Data Type | Data Size | Mandatory | Description |
|---|---|---|---|---|---|
1 | Grace period | Integer | 2 | Yes | After the bill is generated, certain days are provided to the citizen for making the payment |
2 | Penalty flat amount | Decimal | (3,2) | Mandatory | If penalty is not levied on percentage basis, it is generally a flat fee which is penalty charges amount |
3 | Penalty based on | Text | 64 | Yes | Penalty can be a certain percentage of the bill amount or balance pending, if partial payments are made against the bill |
4 | Penalty (%) | Decimal | (3,2) | Mandatory | Penalty is calculated as a percentage amount based on either Bill amount or Balance pending |
How to fill data
Download the data template attached to this page.
Get a good understanding of all the headers in the template sheet, their data type, size, and definitions by referring to the ‘Data Definition’ section of this document.
In case of any doubt, please reach out to the person who has shared this template with you to discuss and clear your doubts.
Get information about the type of penalty calculation logic that is followed
Get information about the grace period
Get information about flat fee(if applicable), penalty percentage, and what is penalty based on
Verify the data once again by going through the checklist and making sure that each and every point mentioned in the checklist is covered.
Checklist
The checklist is a set of activities to be performed one the data is filled into a template to ensure data type, size, and format of data is as per the expectation. These activities have been divided into 2 groups as given below.
Common Checklist
This checklist covers all the activities which are common across the entities.
Sr. No. | Checklist Parameter | Example |
|---|---|---|
1 | Make sure that each and every point in this reference list has been taken care of. |
Entity Specific Checklist
This checklist covers the activities which are specific to the entity.
Sr. No. | Checklist Parameter | Example |
|---|---|---|
1 | Penalty based on logic needs to be clear. Whether it is based on fixed amount or Percentage based or something else | Penalty based on balance pending |
2 | Data should be collected at state level as it affects the calculation logic | Penalty percentage = 10% (State level) |
Attachments
Configuration data template - Penalty rates
2. Sample configuration data - Penalty rates