Overview
Bill Genie is an automated bill generation system developed on the DIGIT platform for enabling simple, smooth and transparent property tax payment process for the citizens. The application generates the bill of property tax payable based on calendar triggers through a batch process and shares the same with the citizens in advance. The citizens can review the bill and once satisfied can do the payment of the property tax using the payment link shared along with the bill. This application also facilitates the functionality of grouping, merging and downloading of bills for field distribution as well as sending push notifications to citizens for pending property tax bills with due dates as a reminder. The intended advantage for citizens by the Bill Genie application is to make it effortless for a larger proportion of citizenry (who do not have any changes in their property records) to pay for the services consumed and give citizens lead time to financially plan to pay their tax in advance. For ULBs, this application will result in increase of revenue by moving away from “citizen-initiated” to “ULB-initiated” collection drives.
Highlights
- Automatic generation of property tax bills based on a set of calendar triggers through a batch process
- Option to the group, merge and download property tax bills for field distribution
- Provision to send push notifications as a reminder to citizens for pending bills with due dates to plan or take action
Release Features
The following diagram depicts the application workflow.
| Key Feature | Automated Bill Generation for Property Tax | |
|---|---|---|
| Description | Bill genie application generates property tax bills automatically for properties registered in the Property Tax system. The generation process is executed in backend and is based on triggers as dates and financial year. | |
| Key Feature | Grouping of Property Tax Bills | |
| Description | ULB employees can group property tax bills based on criteria of locality and financial year. It will lead to an improvement in the efficiency of on-ground distribution of bills. | |
| Key Feature | Merge, Download and Print Property Tax Bills | |
| Description | After the bills are generated in the system, ULB employees can create bill batches to download and print by merging them. | |
| Key Feature | Notification to citizens | |
| Description | Bill genie application provides an option to send reminder notifications to the citizens through SMS with the due date and tax amount to be paid. This helps citizen to plan their financial activities for property tax payment. | |
Future Release Features
Following additional features are planned to be the part of the next release of Bill Genie application :
- Notification to the citizen will include property tax bill payment link and download link for payment receipt after the payment of tax
- Availability of the user interface to search and pay property tax bills for citizens
- Availability of the user interface to generate property tax bills for ULB employees
- Availability of triggers for custom notifications to citizens