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Authorized ByAravind Gaddala
VersionDateAuthor
V.130-05-2019Ajit Kumar
Overview

The Miscellaneous Collection module digitizes all non-tax payments made by citizens to the ULB. Key benefits of this module are:

  • It consolidates sundry payments.
  • Eliminates the paper-based process of issuing manual receipts.
  • Computes sundry payments like advertisement taxes, parking charges, etc. easily.
  • It streamlines the EOD (End Of the Day) ULB collection process.

Key Features


Capture Miscellaneous Collections in the ULB



Capture Miscellaneous Collections in the ULB

Payment by Cash/Cheque/DD/Credit/Debit Card

Search Receipts for previous payments

Notifications by SMS

Download Receipts

View Collection Register Reports




User Function Mapping



 




User Type and Functions

Citizen

Search Receipt

Download Receipt


ULB Employee


Employee TypeFunctionalities
Counter Employee

Search Receipt

Download Receipt

Collect Payment

View Reports

Field Employee

Search Receipt

Download Receipt

Collect Payment

View Reports

ULB 

Administrator

View Reports

Capture Miscellaneous Collection

User TypesFunctionalities

ULB Employees

This feature for the ULB employee helps collect payments on the field or at the counter for any type of services provided by the ULB. It eliminates the use of manual receipts in the ULBs and hence streamlines the EoD processes like remittances.

Search Receipts

User TypesFunctionalities

Citizen

Citizens can search for receipts of previous payments with the Receipt No., Mobile Number and Service Category. The search results show details of the payment made and include a link to download the receipt. This helps citizens keep track of and maintain evidence of payments made. 

ULB Employees

ULB employees can search for receipts of previous payments with the Receipt No., Service Category and Mobile Number, on behalf of citizens. The search results show details of the payment made and include a link to download the receipt. This helps the ULB employees provide better service and build a connect with citizens. 


Notifications -SMS

User TypesFunctionalities


Citizen

Citizens are notified by SMS after the payment is made. The SMS notification contains payment details and a link to download the receipt. 
User TypesFunctionalities


Citizen

This feature helps to download the receipt once payment is made to the ULB. The citizen can click on the link and login to the portal to download the receipt.


ULB Employees

ULB employees can download and print receipts in PDF format, from the link included in the search results.


Reports

User TypesFunctionalities

 ULB

Administrator

ULB administrators can generate and view reports on collections received across different services and time periods. The reports enable them to understand shortfall, take decisions on possible revenue channels, streamline collection processes and plan collection drives. 
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