| Authorized By | Aravind Gaddala |
| Version | Date | Author |
DescriptionV1 | Universal collection feature list document showcasing all the features for the module. | | Overview |
Universal Collections provides the capability to consolidate miscellaneous payments made by the Citizen
| Overview |
The Miscellaneous Collection module digitizes all non-tax payments made by citizens to the ULB. |
It helps in eliminating Key benefits of this module are: - It consolidates sundry payments.
- Eliminates the paper-based process of issuing manual receipts
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to capture - .
- Computes sundry payments like
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Advertisement Taxes, Parking Charges- advertisement taxes, parking charges, etc.
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It also helps in streamlining the EoD collection process in a ULB by digitizing all payment streams.Key Features
Image Removed- easily.
- It streamlines the EOD (End Of the Day) ULB collection process.
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Key Features
- Capture Miscellaneous Collections in the ULB.
- Payment by Cash/Cheque/DD/Credit/Debit Card.
- Search Receipts for previous payments.
- Notifications by SMS.
- Download Receipts.
- View Collection Register Reports
User Function Mapping
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User Type and Functions
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Citizen
| Search Receipt Download |
receiptReceipt |
Image ModifiedULB Employee |
| Employee Type | Functionalities |
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| Counter Employee | Search Receipt |
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Search & receipt paymentView Reports
Field | Search & Download receipt
Collect payment
View Reports| Field Employee | Search Receipt Download Receipt Collect Payment |
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 Image AddedULB
Administrator | View Reports |
Capture Miscellaneous Collection
| User Types | Functionalities |
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 Image AddedULB Employees
| This feature for the ULB employee helps collect payments on the field or at the counter for any type of services provided by the ULB. It eliminates the use of manual receipts in the ULBs and hence streamlines the EoD processes like remittances. |
Search Receipts
| User Types | Functionalities |
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Image ModifiedCitizen
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Citizens can search for receipts of previous payments with the Receipt No., Mobile Number and Service Category. The search results show details of the payment made and include a link to download the receipt. This helps citizens keep track of and maintain evidence of payments made. |
Image ModifiedULB Employees | ULB |
Image RemovedULB Administrator
The administrator wants to monitor the collection drive and plan ULB revenue targets and track collection on the field. ???? is Search Receipt feature available to ULB Admin??? | Capture Universal Collection[Miscellaneous Collections]
| User Types | Functionalities |
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Image RemovedULB Employees | Employee wants to capture payments made to the ULB by the citizen. He clicks on the “New Collection” button and will land on the payment capturing page. The employee will fill out all the service details and capture the payment.| employees can search for receipts of previous payments with the Receipt No., Service Category and Mobile Number, on behalf of citizens. The search results show details of the payment made and include a link to download the receipt. This helps the ULB employees provide better service and build a connect with citizens. |
Notifications -SMS
| User Types | Functionalities |
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 Image ModifiedCitizen
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| Citizens are notified by SMS after the payment is made. The SMS notification contains payment details and a link to download the receipt |
receipt from the link
| User Types | Functionalities |
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Image AddedCitizen |
This feature helps to download |
Image RemovedULB Employees
ULB Employee will get a downloadable receipt in PDF format when he or she searches for a receiptthe receipt once payment is made to the ULB. The citizen can click on the link and login to the portal to download the receipt. |
Image AddedULB Employees | ULB employees can download and print receipts in PDF format, from the link included in the search results.
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Reports
| User Types | Functionalities |
Image Added ULB Administrator |
| ULB administrators can generate and view reports on collections received across different services and time periods. The reports enable them to understand shortfall, take decisions on possible revenue channels, streamline collection processes and plan collection drives. |