| Authorized By | Aravind Gaddala |
| Version | Date | Author |
DescriptionV1 | Universal collection feature list document showcasing all the features for the module. | | Overview |
Universal Collections provides the capability to consolidate miscellaneous payments made by the Citizen
| Overview |
The Miscellaneous Collection module digitizes all non-tax payments made by citizens to the ULB. |
It helps in eliminating Key benefits of this module are: - It consolidates sundry payments.
- Eliminates the paper-based process of issuing manual receipts
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to capture - .
- Computes sundry payments like
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Advertisement Taxes, Parking Charges- advertisement taxes, parking charges, etc. easily.
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It also helps in streamlining the EoD collection process in a ULB by digitizing all payment streams.Key Features
Image Removed- It streamlines the EOD (End Of the Day) ULB collection process.
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Key Features
- Capture Miscellaneous Collections in the ULB.
- Payment by Cash/Cheque/DD/Credit/Debit Card.
- Search Receipts for previous payments.
- Notifications by SMS.
- Download Receipts.
- View Collection Register Reports
User Function Mapping
Image Removed 
Image Added
User Type and Functions
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|---|
 Image Modified
Citizen
| Search Receipt Download |
receiptReceipt |
Image ModifiedULB Employee |
| Employee Type | Functionalities |
|---|
| Counter Employee |
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Search & Download receiptSearch Receipt Download Receipt Collect |
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paymentView Reports
Field | Search & Download receipt
Collect payment
View Reports| Field Employee | Search Receipt Download Receipt Collect Payment |
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 Image AddedULB
Administrator | View Reports |
Capture Miscellaneous Collection
| User Types | Functionalities |
|---|
 Image AddedULB Employees
| This feature for the ULB employee helps collect payments on the field or at the counter for any type of services provided by the ULB. It eliminates the use of manual receipts in the ULBs and hence streamlines the EoD processes like remittances. |
Search Receipts
| User Types | Functionalities |
|---|
Image ModifiedCitizen
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payments with the Receipt No., |
Mobile Number and Service Category. |
The search results show details of the payment made and include a link to download the receipt. This helps citizens keep track of and maintain evidence of payments made. |
Image ModifiedULB Employees |
| payments with the Receipt No., Service Category |
Image RemovedULB Administrator
???? is Search Receipt feature available to ULB Admin??? | Capture Universal Collection[Miscellaneous Collections]
| User Types | Functionalities |
|---|
Image RemovedULB Employees | This feature will be used by an employee to collect payment on the field or at the counter for any type of services provided by the ULB. It will eliminate the use of manual receipts in the ULBs and hence streamline the EoD processes like remittance.| , on behalf of citizens. The search results show details of the payment made and include a link to download the receipt. This helps the ULB employees provide better service and build a connect with citizens. |
Notifications -SMS
| User Types | Functionalities |
|---|
 Image ModifiedCitizen
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| Citizens are notified by SMS after the payment is |
| made. The SMS notification |
| contains payment details and a link to download the receipt. |
Download receipt from the link
| User Types | Functionalities |
|---|
Image AddedCitizen | This feature |
payment is made to the ULB. |
The citizen can click on the link and login |
Image AddedULB Employees | ULB |
employees can download and print receipts in PDF format, from the link included in the search results.
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Reports
| User Types | Functionalities |
Image Added ULB Administrator |
| ULB administrators can generate and view reports on collections received across different services and time periods. |
| enable them to understand shortfall, take decisions on possible revenue channels, streamline collection processes and plan collection drives. |