Audience: State, ULBs, and eGov
ULB Adoption
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State: These parameters should help the State to understand before/after of using DIGIT i.e. our impact and improvement areas eGov: These parameters should help eGov to make a strong value proposition for different State bodies, Implementation Partners, and understand DIGIT performance for improvement |
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Theme
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Parameters
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Comments
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Performance
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Service Efficiency
State/ULB/Employee Efficiency
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Revenue
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Sources
Growth
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ULB Engagement
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Accessibility
Usability
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The State might only be concerned about overall usability for its employees
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Citizen Engagement
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Reach
Sentiment
Citizen Adoption
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Theme
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Parameters
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Comments
Value Proposition for citizens?
Theme | Parameters | Notes |
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Acquisition |
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Engagement |
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Recurring |
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