Citizen arena

Value Proposition for citizens?

Theme

Parameters

Notes

Theme

Parameters

Notes

Acquisition

  • Channels

  • Reach

  • Messaging

 

Engagement

  • Intention (What purpose the citizen comes on the product?)

  • Accessibility

  • Usability/ Ease of use

    • Speed

    • Understandability

  • Transparency

  • Sentiment

 

Recurring

  • Frequency