| Authorized By | Aravind Gaddala | |
| Version | Date | Author |
| V.1 | 30-05-2019 | Ajit Kumar |
| Overview | ||
The Miscellaneous Collection module digitizes all non-tax payments made by citizens to the ULB. Key benefits of this module are:
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Key Features
- Capture Miscellaneous Collections in the ULB.
- Payment by Cash/Cheque/DD/Credit/Debit Card.
- Search Receipts for previous payments.
- Notifications by SMS.
- Download Receipts.
- View Collection Register Reports
User Function Mapping
| User Type and Functions | |||||
|---|---|---|---|---|---|
Citizen | Search Receipt Download Receipt | ||||
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Administrator | View Reports |
Capture Miscellaneous Collection
| User Types | Functionalities |
|---|---|
| This feature for the ULB employee helps collect payments on the field or at the counter for any type of services provided by the ULB. It eliminates the use of manual receipts in the ULBs and hence streamlines the EoD processes like remittances. |
Search Receipts
| User Types | Functionalities |
|---|---|
| A citizen Citizens can search for the receipt receipts of a previous payment using parameters like previous payments with the Receipt No., Service Category and Mobile Number and Service Category. Search results The search results show details of the payment made and include a receipt download link along with other details.link to download the receipt. This helps citizens keep track of and maintain evidence of payments made. |
| A ULB employee employees can search for the receipt receipts of a previous payment using parameters like previous payments with the Receipt No., Service Category and Mobile Number. Search results include a receipt download link along with other details., on behalf of citizens. The search results show details of the payment made and include a link to download the receipt. This helps the ULB employees provide better service and build a connect with citizens. |
Notifications -SMS
| User Types | Functionalities |
|---|---|
| Once Citizens are notified by SMS after the payment is collected, an made. The SMS notification is triggered to the citizen with payment and receipt detail with contains payment details and a link to download the receipt. |
Download receipt from the link
| User Types | Functionalities |
|---|---|
| This feature for the citizen helps to download the receipt once payment is made to the ULB. The citizen can click on the link and login to the portal to download the receipt. |
| The ULB employee clicks on a download link that is ULB employees can download and print receipts in PDF format, from the link included in the search results to download a receipt in PDF format. |
Reports
| User Types | Functionalities |
Administrator | This feature for the ULB administrator helps view ULB collections for ULB administrators can generate and view reports on collections received across different services and time periods. These reports enable the ULB administrators in planning collection drives and streamlining collection processes.The reports enable them to understand shortfall, take decisions on possible revenue channels, streamline collection processes and plan collection drives. |