| Authorized By | Aravind Gaddala | ||
| Version | Date | Author | Description |
| V.1 | 30-05-2019 | Ajit Kumar | Universal Collection Feature List is a comprehensive document of all the features for the module. |
| Overview | ||
Universal Collections provides the capability to consolidate miscellaneous payments made by the citizen to the ULB. It helps in eliminating the paper-based process of issuing manual receipts to compute payments like Advertisement Taxes and Parking Charges. It also helps in streamlining the EoD collection process in a ULB by digitizing all payment streams. |
Key Features
User Function Mapping
| User Type and Functions | |||||||||
|---|---|---|---|---|---|---|---|---|---|
Citizen | Search Receipt Download Receipt | ||||||||
|
| ||||||||
Search Receipts
| User Types | Functionalities |
|---|---|
| A citizen can search for the receipt of a previous payment using parameters like Receipt No, Service Category and Mobile Number. Search results include a receipt download link along with other details. |
| A ULB employee can search for the receipt of a previous payment using parameters like Receipt No, Service Category and Mobile Number. Search results include a receipt download link along with other details. |
| ???? is Search Receipt feature available to ULB Admin??? |
Capture Universal Collections [Miscellaneous Collections]
| User Types | Functionalities |
|---|---|
| This feature for the ULB employee helps collect payments on the field or at the counter for any type of services provided by the ULB. It eliminates the use of manual receipts in the ULBs and hence streamlines the EoD processes like remittances. |
Notifications -SMS
| User Types | Functionalities |
|---|---|
| Once the payment is collected, an SMS notification is triggered to the citizen with payment and receipt detail with a link to download the receipt. |
Download receipt from the link
| User Types | Functionalities |
|---|---|
| This feature for the citizen helps to download the receipt once payment is made to the ULB. The citizen can click on the link and login to the portal to download the receipt. |
| The ULB employee clicks on a download link that is included in the search results to download a receipt in PDF format. |
Reports
| User Types | Functionalities |
Administrator | This feature for the ULB administrator helps view ULB collections for different services and time periods. These reports enable the ULB administrators in planning collection drives and streamlining collection processes. |