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Authorized ByAravind Gaddala
VersionDateAuthorDescription
V130-05-2019Ajit KumarUniversal collection feature list document showcasing all the features for the module.



Overview

Universal Collections provides the capability to consolidate miscellaneous payments made by the Citizen to the ULB. It helps in eliminating the paper-based process of issuing manual receipts to capture payments like Advertisement Taxes, Parking Charges, etc. It also helps in streamlining the EoD collection process in a ULB by digitizing all payment streams.


Key Features

User Function Mapping



User Type and Functions

Citizen

Search Receipt

Download receipt


ULB Employee


Employee TypeFunctionalities
Counter

Search & Download receipt

Collect payment

View Reports

Field

Search & Download receipt

Collect payment

View Reports

AdministratorView Reports



Search Receipts

User TypesFunctionalities

Citizen

The A citizen wants to can search for a receipt for a of previous payment . Then, he or she will search based on using parameters like Receipt No, Service Category, Mobile Number. Search results will return a receipt download link along with other details.

ULB Employees

A ULB Employee wants to employee can search for a receipt for a of previous payment . Then, he or she will search based on using parameters like Receipt No, Service Category, Mobile Number. Search results will return a receipt download link along with other details.


ULB Administrator

The administrator wants to monitor the collection drive and plan ULB revenue targets and track collection on the field.    ???? is Search  Receipt feature available to ULB Admin???


Capture Universal Collection[Miscellaneous Collections]

User TypesFunctionalities

ULB Employees

Employee wants to capture payments made to the ULB by the citizen. He clicks on the “New Collection” button and will land on the payment capturing page. The employee will fill out all the service details and capture the paymentThis feature will be used by an employee to collect payment on the field or at the counter for any type of services provided by the ULB. It will eliminate the use of manual receipts in the ULBs and hence streamline the EoD processes like remittance.


Notifications -SMS

User TypesFunctionalities


Citizen

Once the payment is captured in the system, It will trigger collected, an SMS notification is triggered to the citizen with all the payment details and a receipt download link.
Receipt Download Link
and receipt details. It will have a link to download the receipt.


User TypesFunctionalities


Citizen

Citizen will get the URL This feature will be used by the citizen to download their receipt on completing once the payment . It will open mSeva portal or App and citizen will log in using OTP. Once citizen logs in, he or she will directly land on the downloadable receipt that is in PDF formatis made to the ULB. They can click on the link and login into the portal to directly download their receipt.


ULB Employees

ULB Employee will get a downloadable uses a download link that is returned in search results to download a receipt in PDF format when he or she searches for a receipt.


Reports

User TypesFunctionalities

 ULB

Administrator

The administrator wants to monitor the collection drive and plan ULB revenue targetsThis feature will be used by the ULB Administrator to view collections of the ULBs for different services and time periods. These reports will aid them in planning collection drives and streamlining collection processes.