FSM v1.1.0
Overview
Faecal sludge management (FSM) is a system that enables citizen to raise a request for septic tank cleaning with there ULB’s directly or reaching out to ULB counter. Citizen can track the application, make a payment for the charges and rate the service. This document contains the details about how to setup the fsm and describes the functionalities it provides.
This document contains the details about the features enhancements being released as part of FSM v1.1 release. For core fsm functionalities and how to setup the fsm please refer FSM v1.0 documentation.
Pre-requisites
Before you proceed with the configuration, make sure the following pre-requisites are met -
Java 8
Kafka server is up and running
egov-persister service is running and has fsm-persister config path added in it
PSQL server is running and database is created to store FSM Application data
(Optional) Indexer config for fsm is added in egov-indexer yaml paths to index the generated data. Index are required for data visualisation in kibana or in DSS.
Following services should be up and running:
egov-user
egov-workflow-v2
egov-perister
egov-localization
egov-notification-sms
egov-mdms
egov-idgen
egov-url-shortening
vehicle
vendor
fsm-calculator
billing-service
collection-services
Key Functionalities
Citizen can file, track and rate the application for cleaning septic tank
ULB Employee can file application for cleaning septic tank on behalf of Citizen
ULB Employee can assign DSO to the given application with possible service date
DSO can accept or reject the application
DSO or ULB Employee can Complete the FSM Application after cleaning the septic tank
FSM Admin in ULB can cancel the application at any stage before completing the application
ULB Employee or Admin can view the audit log of the given application
Capture citizen gender information if not present or pre-populate the gender information when Citizen is creating FSM application.
Add citizen's choice for payment
Introducing Pre pay and Post pay service
Post Pay service : Workflow changes (Desludging Application and Vehicle Trip)
Post Pay service: Employee Flow Enhancements
Add payment selection for DSO
Post Pay service: Number of trips is made editable and price calculation will be now based on number of trips entered by the DSO.
Capture DSO and FSTPO gender
Show citizen gender on FSM DSS
Select vehicle capacity instead of vehicle make.
Citizen Notifications | Payment Options | Timeline Enhancements
FSTPO Vehicle Log Inbox Enhancements
FSTPO can decline the vehicle trip
Add owner attribute for vehicle
Add ULB contact details in FSM application flow
DSO can edit pit and property usage details
Show vehicle trip status in employee inbox along with Desludging application
Deployment Details
Deploy the latest version of fsm
Add fsm-persister.yml file in config folder in git and add that path in persister . (The file path is to be added in environment yaml file in param called
persist-yml-path
) and restart the egov-persister service.If index are to be created add the indexer config path in indexer service. (The file path is to be added in environment yaml file in param called
egov-indexer-yaml-repo-path
) and restart egov-indexer service.
Configuration Details
MDMS Configuration
Add master data in MDMS service with module name as FSM
and restart the egov-mdms-service . Following is some sample master data for
Application Channel ( Source )
{
"tenantId": "pb",
"moduleName": "FSM",
"ApplicationChannel": [
{
"name": "Telephone",
"code": "TELEPHONE",
"active": true,
"citizenOnly":false
},
{
"name": "Counter",
"code": "COUNTER",
"active": true,
"citizenOnly":false
},
{
"name": "Online",
"code": "ONLINE",
"active": true,
"citizenOnly":true
}
]
}
CheckList ( Checklist to be answered by citizen while rating )
{
"tenantId": "pb",
"moduleName": "FSM",
"CheckList": [{
"code": "SPILAGE",
"active": true,
"required": true,
"type": "SINGLE_SELECT",
"options": [
"YES",
"NO",
"NA"
]
},
{
"code": "SAFETY_GEARS_USED",
"active": true,
"type": "MULTI_SELECT",
"required": true,
"options": [
"EYE_GEAR",
"HAND_GLOVES",
"NOSE_MASK"
]
},
{
"code": "NUMBER_OF_TRIPS",
"active": true,
"type": "DROP_DOWN",
"required": false,
"options": [
"1",
"2",
"3",
"4",
"5",
"6",
"7",
"8",
"9",
"10"
]
}
]
}
Config ( Configuration at application level )
{
"tenantId": "pb",
"moduleName": "FSM",
"Config": [
{
"code":"noOfTrips",
"override":true,
"default":1,
"active":true,
"description":"override:true indicates, noOfTrips poperty is allowed to override in FSM."
},
{
"code":"additionalDetails.tripAmount",
"override":false,
"active":true,
"description":"override:true indicates, tripAmount poperty is allowed to override in FSM."
},
{
"code":"slumName",
"override":true,
"active":true,
"description":"override:true indicates, tripAmount poperty is allowed to override in FSM."
},
{
"code":"ALLOW_MODIFY",
"WFState":"CREATED",
"override":[
"propertyUsage",
"vehicleType",
"sanitationtype",
"address.pincode",
"address.city",
"address.locality",
"address.street",
"address.doorNo",
"address.landmark",
"pitDetail"
],
"active":true,
"description":"properties in override allowed to modify when FSM application moving from CREATED Status to next status."
}
]
}
FSTP Plant Info ( FSTP information for each city )
PitType ( Type of pit )
Property Type
Slum ( Slums mapped to the locality of the city )
PaymentType (Payment preference type)
Business Service / Workflow Configuration
Create businessService (workflow configuration) using the /businessservice/_create
. Following is the product configuration for FSM:
For post new Business service FSM_POST_PAY_SERVICE has been created .Create businessService (workflow configuration) using the /businessservice/_create
. Following is the product configuration for FSM_POST_PAY_SERVICE:
Localization Setup
Using /localization/messages/v1/_upsert
, add localisation (templates) for notification messages to be sent. Following are the product notification templates:
Actions & Role Action Mapping
Add Role-Action mapping for the API’s in MDMS. Following are the required entries. They should be mapped to both CITIZEN and appropriate employee roles.
Action Configuration
Role Action Mapping
Infra Ops Configuration
Configurations that we can manage through values.yml fsm-calculator in infraops repo as follows
values.yml for fms-calculator can be found here
Description | name in values.yml | Current Value |
---|---|---|
id-gen host, to generate the application number |
|
|
Kafka Consumer Group |
|
|
kafka topic to which service push data to save new fsm application |
|
|
kafka topic to which service push data to save workflow status |
|
|
kafka topic to which service push data to update the existing fsm application |
|
|
mdms service host |
|
|
billing-service host |
|
|
fsm-calculator service host |
|
|
workflow v2 service host |
|
|
ui host, to return send the url of new application in sms notification |
|
|
vendor service host, to get DSO details |
|
|
Vehicle service host, to get vehicle details and manage vehicleTrip |
|
|
Collection service host, to get the payment details |
|
|
localization service host, to get the locale data |
|
|
user service host, to get the locale data |
|
|
pdf service host, to get the locale data |
|
|
url shortening service host, to get the short url for the long once |
|
|
Sample values.yml
Users
User | Role | Description | How to create |
---|---|---|---|
FSM Creator |
| Can create FSM Application on behalf of Citizen | Through HRMS with role |
FSM Editor |
|
| Through HRMS with role |
FSM Admin |
|
| Through HRMS with role |
DSO |
|
| Through vendor service, use the create DSO Request from postman Collection |
FSTP Operator |
|
| Through HRMS with role |
Collector |
|
| Through HRMS with role |
User with userType employee and role
FSM_CREATOR_EMP
role,
Integration
Integration Scope
FSM can be integrated with any ULB or system which wants to track FSM application. The organisations can customise the workflow depending on there product requirements
Integration Benefits
Easy tracking and resolution FSM Application
Configurable workflow according to client requirement
Steps to Integration
Citizen/ULB Employee can file Application request using the
/fsm/v1/_create
Organisation or System can search the FSM Applications using
/fsm/v1/_search
endpointOnce the Application is files the organisation or system can call
/fsm/v1/_update
endpoint to move the application further in workflow until it get resolved
Inbox api
Introduced new inbox service to get the fsm applications in registered ULB employee inbox, With this ULB employee can track the application or perform the actions based on employee role.
ULB employee can also apply the filter to check the particular state or applications or any other filter as required.
FSM apply as service
As of now we are providing fsm as adhoc service. In order to avoid multiple times user has to create the fsm request every time, In the system itself after some particular days, we will create same fsm application and if user wants service, he will pay the amount .
MDMS changes
As we mentioned above, we need to define time paramter, in order to create periodic application.For that we added the periodic service master where we will configure the time limit and either schedular is enabled or not. Please find the below configuration and location.
egov-mdms-data/data/pb/amritsar/FSM/PeriodicService.json at DEV · egovernments/egov-mdms-data
{ "tenantId": "pb.amritsar",
"moduleName": "FSM",
"PeriodicService":[
{
"timeLimit" : 864000000,
"isSchedularConfiguration":true
}
]
}
cronjob will read the cron job’s configured in the cronjobapiconfig.json and based on the schedular time it will call the api which is configured.Please find the below configuration and file location.
egov-mdms-data/data/pb/common-masters/CronJobAPIConfig.json at DEV · egovernments/egov-mdms-data
{ "jobName": "daily",
"active": "true",
"method": "POST",
"url": "http://fsm.egov:8080/fsm/v1/_schedular",
"payload": {
"RequestInfo": "{DEFAULT_REQUESTINFO}" },
"header": { "Content-Type": "application/json"
}
}
We are using fsm/v1/_schedular api. This api will read the master data for each tenant and based on the time limit configured for that tenant, it will get the all eligiable aplications and create periodic applications for those fsm applications.
Infra changes
We added new chart called mdms-read-cronjob.Please find the below chart location.
Interaction Diagram
TBD
Reference Docs
Doc Links
Title | Link |
Workflow Technical Document | |
User Technical Document | |
MDMS Technical Document | NEEDS TO BE UPDATED |
IDGen Technical Document | NEEDS TO BE UPDATED |
Localization Technical Document | NEEDS TO BE UPDATED |
Persister Technical Document | NEEDS TO BE UPDATED |
SMS Notification Technical Document | NEEDS TO BE UPDATED |
HRMS Technical Document | NEEDS TO BE UPDATED |
API Contract | |
Postman Collection |
API List
Title | Link |
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/fsm/v1/_schedular |