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Citizen Engagement module
Citizen Engagement module
Objective
To enable engagement between government and citizens. Any designated government employee can share any documents, make alerts about any events or broadcast messages to all the citizen. This module helps government to conduct citizen surveys and polls.
Major Features :
→ Documents : This is to enable employees to create, edit, delete circular & notices, Tenders and similar documents and share it with citizens.
→ Public Events : This is to enable employees to create, edit, delete public events like vaccination drives, festivals, etc. with citizens.
→ Public Broadcast Messages : This is to enable mass broadcasting of important messages with the masses, citizen get alert notification just like events.
→ Surveys : This feature enables employees conduct surveys using different kind of question types
Overview
As any other module, this module also has two sides Employee Flow and Citizen Flow
Employee Side Flow :
All the features in this module has similar flow where employees can see list of all the created items, search through them, filter them, create new ones, edit created ones and delete or mark inactive(in case of surveys)
sample inbox
Citizen side Flow :
Since, the goal of this module to engagement with citizen, every registered citizen gets a notification on creation of new document, new events, publishing of new message or survey.
ex. of notification bell
, multiple selections available,
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