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License Renewal Application Updates | Renewal Application Type - A renewal application has to be filed in order to renew old license Search Trade License - Users can search for TL using parameters- TL No. or Mobile No. View Trade License Details - Users can view all the details of old license and verify details Edit Specific Fields only - Users can edit only specific allowed fields - Trade Unit, Accessories, Mobile Number Attach Required Documents - Users can reupload old documents or upload additional documents Review Trade License Details - Users can review all the updated details View Fee Estimate and Breakup - Users can view fee estimates and breakup for renewal applications Submit Renewal Application - Users can submit the renewal application
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Renewal Workflow Updates | The same workflow for edited renewal license application as for the new application - If the license details have been edited, then the application undergoes the same workflow as the new application Separate Workflow for unedited renewal licenses application - If the user directly confirms details without editing then there should be a separate workflow for the renewal application which in general practice would be Apply-Pay-Download Trade License
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Calculation Updates | Separate Fee Matrix for Renewal - Fees for renewal applications can be different from new applications. The Fee matrix should incorporate application type as an additional parameter Time-Based Penalty/Rebate - In case of late renewals, the system should be able to apply penalties in terms of fixed charge or percentage of trade license charge. Vice versa in case of Rebate Ad Hoc Penalty and Rebate - Ability to Employees for adding any ad hoc penalty/rebate
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Notification Updates | Application Submission - Citizen will get the notification as soon as he submits a renewal application At all workflow steps - Citizens should get notifications at all stages of the workflow. Detailed in Notification Segment
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Reports Updates | Application Type Filters - New and Renew Application type segregation in Reports Expired Licenses Registry - Registry for Employees to identify expired licenses
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Edit Updates | Editable allowed fields - In case of renewal, users should be able to edit only allowed fields (Trade Type, Accessories, Documents)
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