Communications & Content Status Update - 31 May'19

Weekly Project Status Report

Project name  

Communications & Content @ eGov

Week Ending  May 31, 2019
Prepared BySita Bhatt, Rupam Baruah, Mrinalika Akula, Sunita Shelar (25%), Parth Madan (25%)
Date PreparedJune 3, 2019

Accomplishments Of The Week

  1. Translation of 2600 product UI strings from English to Hindi completed and delivered to the Product team for testing. - Sita
  2. Launch of eGov Glossary  - Leadership to encourage their teams to contribute to the glossary - Rupam, Mrinalika, Sita
  3. Deep-dive meet on Documentation process, OKRs and prioritization of deliverables - Hiren, Abhishek, PRK, Rishi, Aravind, Varun, Sita, Sunita, Rupam, Mrinalika
  4. AP user manuals for Asset Management, Property Tax, Water Charges; SRS, FRS documents are migrated to eSankalan Click here -  Rishi, Rupam
  5. eGov Impact Film and Trailer published on YouTube

TechDoc

eSankalan

  • Published eSankalan newsletter to all of eGov - Rupam, Mrinalika, Sita
  • Glossary update - Mrinalika, Sita
  • Platform Documentation updated Click here - upload of Docx, PDF, and hyperlinks for every document - Rupam
  • Billing and Collection Service API document updated on eSankalan for engineering team (Click:Integration Doc) - Rupam
  • An eSankalan page for Engineering team on Integration document of DIGIT services with the third party for Water and Sewage. To view, Click here - Rupam
  • Taxonomy and approach for better usability in eSankalan - Sunita
  • Content POC for mSeva contextual help, currently on low priority as per prioritization shared by Product team- Mrinalika
  • Review of documentation approach with Abhishek - Sunita, Sita
  • Evaluation of a documentation volunteer for business process setting - Sita
  • Screening of 5 junior technical writers - Mrinalika
  • Review of FAQ approach for contextual help - Sunita
  • First draft of Universal Collections Employee User Manual- Common Functions ready for review - Mrinalika

Marketing

  • External newsletter content gathering, creation, publish-ready design, testing - Parth, Varun, Antriksh, Sita
  • Contact@egovernments mailbox interactions - Sita
    • 1 new business inquiry, shared with Hiren
    • 2 citizen complaints, shared with the state team
    • 2 recruitment organization, 1 background verification - shared with Shahid
    • 1 marketing intern, 2 graphic designer profiles, shared with Shahid
  • One marketing lead profile - screened and evaluated with test - scheduled for the final round of interview - Sita, Himani
  • One marketing copywriter - screened and rejected due to location constraints - Sita, Himani
  • Josh Talks discussion for state-wide adoption communication plan - Sita
  • eGov monthly newsletter for partners, funders, government officials and employees - creation, review, rework - Parth, Antriksh, Sita
  • Whitepaper publishing readiness after authors' review/rework - Sita

Plans For Next Week

  • Planned User Manual, Release Notes and Feature List delivery for Universal Collections - delayed as base content is planned to be delivered from Product Manager by 31 May'19.  
  • Planned User Manual, Release Notes and Feature List creation for Fire NOC
  • Planned API Documentation and Integration diagrams for Universal Collections & Fire NOC. Review post creation by Engineering team and readiness for publishing 
  • Roll out of monthly newsletter to partners, funders and government officials
  • Interviews for marketing lead and graphic designers
  • Publishing whitepaper and related blog
  • Google analytics configuration for DIGIT and eGov websites