Citizen User Manual for Fire NoC

General Instructions 


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Instructions

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tAbout This Manual

This manual has been written to help the users of "Fire NoC" to understand and use the product. The chapters in this manual are organized to present functional and operational capabilities of "Fire NoC". It explains the procedures to the citizen to complete the fire NoC application and make payment. In case of further assistance please send an email to contact@eovernments.org


Intended Audience

This manual is intended to assist citizen on how to make an application for fire NoC, pay fire NoC fees and proceed further

Document Conventions


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It means….

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Important topic or subject or mandatory information

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Note:

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Tip:

The following paragraph provides suggestive use

Mandatory field


Document History


Version NoDateDescription
V1.027th May 2019


Glossary

Term

Description







Introduction to Fire NOC


Features of Fire NoC





Feature

Description

Apply through Mobile or Web or ULB counter


Single, Multiple or Institutional applicants can apply for fire NoC


Apply for Provisional (pre-construction) or New (post-construction) fire NoC through the system


Apply for a single building or multiple buildings owned by the applicant in the same compound 


Review application before submission


Pay NoC fees online


Track application status


Download and  Print QR code-enabled application confirmation form, payment receipts NoC certificate





User Roles



User

Role

ApplicantA person(s) or institution who applies for NoC 

ULB Counter Employee

An employee who is stationed at ULB  offices and is responsible for receiving applications and payments on behalf of citizen

Document VerifierA person who is responsible for verifying the information given in the form and submitted documents
Field inspectorA person who is responsible for verifying the information given in the form physically on the ground
ApproverA person who is the final authority to approve the application on the basis of remarks given by document verifier and field inspector
ULB AdministratorAn Admin who is responsible for monitoring the collection drive and plan ULB revenue targets.


Using  Fire NoC  


Apply for Fire Noc


Purpose 

This will allow the applicant to apply for fire NoC 


Screens 





Login into mSeva Account using Mobile Number and OTP








Select Fire NoC

Type of NoC

Select Provisional for Pre-Construction NOC

or

Select New for Post-Construction NoC

If applied for New NoC Applicant has to provide provisional fire NoC number which will fetch all information of applied previously through DIGIT system.  After filling information, click on NEXT STEP which is given on the bottom right of the screen.

Property Details

Select Single in number of buildings: if  wants to apply for a single building 

Select Multiple in number of buildings:  if  wants to apply for a multiple building


On the basis on information provided for building usage type and building usage subtype UOM value field will be generated.


Property Location Details

Enter property locations details


After completing property information, click on NEXT STEP which is given on the bottom right of the screen.

 

Applicant Details

Select Individual: if the applicant is a single person


Select Multiple: if applicants are more than one person and click on add applicant to add more co-applicants


Select Institutional: if the applicant is applying on behalf of the institution which  may be private or government


After completing applicant information, click on NEXT STEP which is given on the bottom right of the screen.

Upload Documents:

Select upload to upload the document into the system

Review the application:


Select Edit on top-left side of each section to edit the application or


Select submit on the bottom right of screen if the information provided is correct. 

Once the application is submitted you will be prompted as the application is submitted.

Click on download/print confirmation form to get a copy of the submitted application.


Click on Proceed for Payment to make payment online


After making a payment successful message will be displayed and citizen can print and download payment receipt.

Once payment is citizen can track the status of his application Screens will be shared later

                                                            


Field NameDescription


Troubleshooting